Manager, Arena Security

Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. Headquartered in downtown Phoenix, we are driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community. We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community.

About the role

We are seeking an experienced and motivated Manager, Arena Security to support all facets of managing, training, and deployment of full-time safety and security. This role will protect team members, guests, vendors, and all properties at Mortgage Matchup Center and 5G Performance Center while playing a key role in broader department initiatives.

Responsibilities

• Develop and implement procedures for staff to conduct briefings using consistent methodologies and lead briefing sessions as needed
• Perform and maintain consistent, periodic schedule for basic safety inspections of the inside and outside of the facility
• Lead management and maintenance of security technologies, including cameras, access control systems, and related infrastructure, while developing end-of-life replacement plans and budgets
• Support staff scheduling to ensure adequate coverage for events, daily operations, and emergency needs
• Conduct follow-up calls with guests who raise concerns or file complaints, ensuring issues are addressed
• Compile and process all information for claims and legal matters; coordinate with internal and external counsel when required
• Maintain confidentiality on all lawsuits and company business issues
• Apply general knowledge of life safety codes for compliance during events
• Frequent attendance and participation in meetings involving team members of all levels, including front-line employees, executives, clients, and vendors

Requirements

• Excellent verbal and written communication skills to develop postings, briefing sheets, and interact with internal and external partners at all levels of the organization
• Ability to respond to incidents during events with excellent problem-solving skills and the ability to work under pressure
• At least 3-5 years of industry experience and supervisory experience
• Experience leading organizations of 100+ employees preferred
• OSHA 10 card required; OSHA 30 preferred (must be acquired within 6 months of start)

About the team

We believe great organizations are built by great people. That’s why we foster an in-person, collaborative, people-first work environment where team members feel supported, empowered, and connected. We value individuals who bring an ownership mindset, lead with initiative, and embrace an “I’ll do it” mentality in support of the team and our fans. From career growth opportunities to everyday experiences around the office, we work hard to create an environment where people genuinely enjoy coming to work.

Benefits

• Competitive medical, dental, vision, life, and disability coverage options
• Paid vacation, sick time, volunteer time, and company holidays
• 401(k) plan with Player 15 Group match
• Team member experiences throughout the year, including team offsites, catered lunches, coffee stands, ice cream trucks, and more
• Team swag throughout the year plus employee discounts at our Team Shop and online store
• Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
• Access to amenities, including:
  • Full fitness center with locker rooms and showers
  • Indoor/outdoor basketball courts
  • Pickleball court
  • Golf simulator and putting green
  • On-site cafeteria and collaborative gathering spaces