Manager, Application Development (Application Standards & Training)

Responsibilities

• Analyze, estimate, advise, counsel, serve, conduct research, guide, and assist customers in specific problems or questions concerning the technology systems under one's area of responsibility.
• Determine whether a problem exists and if so, formulate and implement a solution for the problem.
• Follow-up on solutions implemented and maintain close, regular communications with the key functional department personnel.
• Aid in system design, system definition, and determine the steps necessary to code, test, and implement software systems to meet the customers' needs.
• Consult with customers on implementing proposed solutions and plan courses of action to help the customer meet their needs.
• Provide estimates for the different stages of the software development project, revising these estimates as additional information becomes available.
• Administer special projects as assigned.
• Maintain existing systems support as needed, assist employees with estimates, designs, test procedures, and implementation of system enhancements when requested by the customers.
• Provide solutions for any software problems that may arise, including 24-hour on-call support for existing systems.
• Provide for and manage personnel in the IS area of responsibility, including personnel-related tasks such as planning, organizing, scheduling, delegating, coordinating, motivating, leading, training, directing, reviewing, and evaluating performance and work assignments.
• Take an active role in assisting in the new hire recruiting process.
• Aid employees with questions concerning their responsibility and share technical knowledge.
• Train customers in specific applications.
• Prepare, organize, and conduct training classes for employees when needed.

Requirements

• Education: Bachelor's Degree in a computer related field, preferred
• Experience: 10+ years software development experience, preferred
• Computer Skills: A solid understanding of object-oriented programming with significant hands-on experience, preferred
• Prior training and/or experience in any of the following: COBOL, Object Oriented Programming, HTML, CSS, MVS, Visual Basic, VB Script, Assembler, Client Server VBA, CICS, ZEKE/ZEB Technologies, TSOIISPF/SDSF, COM objects, JCL application design, OLAP - ESSBASE, DB2, Active Server Pages, Java Script, C#, VB.NET, .NET, ASP.NET, Vue.js, SQL

About the role

ArcBest Technologies, ArcBest's tech and innovation team, provides custom-built solutions and leading-edge technologies that help our customers successfully navigate the complex supply chain landscape. The team is made up of highly engaged, creative tech and analytics professionals who create smart solutions that help keep the global supply chain moving.