Manager, Analytics & Performance Insights

About the role

Do you enjoy working with data and uncovering insights that lead to actions? The Manager, Analytics and Performance Insights harnesses the power of data to drive results and improve the associate, leader and customer experience within our Brokerage Client Services team. On a typical day, you’ll be interacting with stakeholders, peers and technology and data teams to help move work forward. You’ll collaborate with our data and reporting teams to represent our needs on a wide range of initiatives ranging from business performance monitoring, big data use cases, compensation and ad hoc analytics. The role is ideal for someone with an enterprise data background, who is technically proficient, understands and appreciates the sensitivity to high-quality data, and can operate effectively as part of a global team. The location of this position is Salt Lake City, UT. Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles; currently some roles and locations require 100% onsite presence while others require less, and onsite expectations are likely to evolve as the rollout continues (this transition does not apply to fully remote roles).

Responsibilities

• Interact with stakeholders, peers, and technology and data teams to help move work forward.
• Collaborate with data and reporting teams to represent team needs on initiatives such as business performance monitoring, big data use cases, compensation, and ad hoc analytics.

Requirements

• 3+ years working in Data and/or Analytics or a degree in the field.
• Foundational understanding of visual design principles.
• Bachelor’s degree required; Master’s degree preferred.
• Experience working on multiple projects simultaneously, in collaboration with others.
• Prior experience presenting insights to peers and managers.
• Experience in data analytics, data visualization, and data preparation using low/no-code tools such as Tableau, Alteryx, Qlik, PowerBI, Snowflake, AtScale, Salesforce.
• Practical understanding of data management concepts, data governance principles, and practices.
• Strong desire to learn AI, Predictive Analytics, and Machine Learning concepts.
• Thrives in an environment where data is abundant.
• Strong foundational skills in data visualization and data storytelling; understands how to turn data into insights that drive actions.
• Ability to work with agility, curiosity, and creativity among large data sets.
• Comfortable testing different approaches and tools to uncover insights.
• Knack for sharing insights in a succinct, easily understandable way that adds value to the consumer.
• Constantly scanning for the best approach to leverage and work with data.
• Believes that quality and scale are critical to anything built.
• Values pace over perfection but understands the appropriate time and place for both approaches.