Manager, Analytics & Data Products

About the role

The Manager of Analytics & Data Products is responsible for owning the analytics capability that leadership across the bank relies on to make decisions. This role involves leading and mentoring a team of analysts and developers, setting technical direction, reviewing builds, and unblocking complex problems.

Responsibilities

• Lead a team of analysts and developers, providing coaching, guidance, performance management, and career development.
• Set technical direction for the analytics and BI layer, staying hands-on with development on highly visible, high-impact solutions.
• Oversee the design and delivery of data models, dashboards, and analytics products that provide actionable, trustworthy insight to business stakeholders.
• Own the semantic/metrics layer so that key business definitions are consistent, governed, and reusable across the organization.
• Advance self-service analytics, enabling business partners to answer their own questions within a governed framework.
• Deliver embedded analytics into the tools and applications where stakeholders already work.
• Partner with the Director of Enterprise Data and Analytics to prioritize the roadmap, report status, and communicate tradeoffs.
• Serve as the primary point of contact for third-party vendors, managing those relationships and holding partners accountable to delivery and quality expectations.
• Facilitate discovery conversations with business partners that get past the initial request to the underlying business problem.
• Ensure data products adhere to enterprise data governance and security standards, partnering with the governance and data quality functions.
• Maintain documentation for processes, data products, and best practices.
• Identify and define process-improvement and modernization opportunities across the analytics stack.

Requirements for Success

• Bachelor's degree or above in a related field; master's preferred.
• 7-10 years in business intelligence, analytics, data products, or a related field, including experience leading or mentoring others.
• Hands-on proficiency with enterprise BI and analytics platforms and SQL-based data sources.
• Strong SQL and a working understanding of dimensional modeling and semantic/metrics-layer design.
• Experience working with large datasets and modern data warehousing concepts.
• Excellent analytical and problem-solving ability.
• Exceptional communication and presentation skills, with the ability to communicate effectively at every level of the enterprise, from analysts to the C-suite.
• Ability to collaborate across cross-functional teams and translate ambiguous business needs into well-scoped analytics work.

Preferred Skills

• Experience delivering embedded analytics into third-party applications or portals.
• Background in banking, financial services, or another regulated industry.
• Experience managing third-party analytics vendor relationships.
• Experience migrating or modernizing a legacy BI environment.

Conditions of Employment

• Must be able to pass a criminal background & credit check.
• This is a full-time, non-remote position that requires schedule flexibility to work evenings and weekends as needed.
• FLSA Status: Exempt