Manager, AMI/MDM System Support

This position is responsible for leading Georgia Power’s Advanced Metering Infrastructure (AMI) and Meter Data Management (MDM) functions, including strategy, implementation, operations, system performance, and continuous improvement. The role ensures AMI and MDM capabilities are effectively integrated with Power Delivery, Customer Service, and Marketing objectives. This position also collaborates with Alabama Power and Mississippi Power AMI/MDM leadership to advance our Lead as a System approach across Southern Company, promoting enterprise alignment, shared best practices, coordinated execution, and advancement of AMI and MDM capabilities.

Requirements

• Bachelor’s degree in Electrical Engineering, Computer Science, Information Systems, Business Administration, or a related field; advanced degree preferred.
• More than 8-10 years of combined experience in the energy sector, with a focus on Data Analysis, Communications Systems, Metering, Information Technology, and/or Distribution Operations.
• Strong understanding of electrical grid systems, smart grid technologies, and regulatory environments.
• Proven track record of successfully leading large-scale technology projects.
• Excellent leadership, communication, and interpersonal skills.
• Ability to lead, persuade, and influence strategic decisions across all Operating Companies and the Technology Organization, while effectively managing different viewpoints.
• Experience communicating complex technical information with various senior leadership teams throughout Georgia Power and Southern Company.
• Demonstrated ability to build and maintain cross-functional relationships.
• Excellent Vendor/Supplier Management Skills – ability to negotiate with vendor partners and hold them accountable for contractual agreements, including technical knowledge to influence vendor product roadmaps.
• Familiarity with data analytics and cybersecurity principles related to AMI and Smart Grid systems.
• Ability to develop other leaders through coaching, performance management, setting clear expectations, and maximizing team potential.
• Passion for creating a culture that attracts and retains high-quality talent while driving innovation and outsized results.
• Experience with financial management, budgeting, and forecasting.

Responsibilities

Operations & Systems Support (30%)

• Ensure reliable operation of Georgia Power’s AMI and MDM infrastructure through performance monitoring and issue resolution, while enabling seamless integration with downstream systems.
• Manage the AMI meter population of ~2.8M meters.
• Responsible for AMI Head-End Systems to ensure optimal performance and reliability.
• Oversee the AMI Base Station Infrastructure population consisting of 700+ Base Station collectors.
• Manage the Oracle C2M system to ensure accurate collection, validation, and billing of Industrial, Commercial, and Residential Customers.
• Storm Response Responsibilities: Plan and manage the flow of critical Power Failure/Restore messages to TCMS (Oracle NMS) and ADMS.
• Support the storm center and local operations by setting restoration priority for AMI Infrastructure.

Strategy Development (30%)

• Develop and execute a comprehensive AMI and MDM strategy aligned with the company’s goals for operational efficiency, grid modernization, and customer satisfaction, addressing future business needs and applying industry best practices.
• Lead strategic technology decisions for Next Generation AMI & Smart Grid Strategy (AMI 2.0) to shape AMI capabilities for the next 15–20 years.
• Develop technology integration plans to improve operational efficiency and customer value by partnering with the Technology Organization and business stakeholders to fully utilize Oracle C2M.
• Engage in utility trade associations such as Edison Electric Institute (EEI), Association of Edison Illuminating Companies (AEIC), and Southeastern Electric Exchange (SEE) to benefit Georgia Power.

Team Leadership (20%)

• Lead a team of 22 professionals, including supervisors, engineers, analysts, and contractors.
• Create and maintain a team culture built on psychological safety, intentional connections, and continuous improvement, empowering team members to collaborate, develop capabilities, and improve performance.
• Build and retain a high-performing team of AMI and MDM professionals, focusing on recruiting top talent, developing future leaders, driving accountability, and advancing industry best practices.

Data Management & Analytics (10%)

• Partner with the AMI Data Analytics Team to leverage AMI and MDM data for actionable insights in customer engagement initiatives, grid optimization, demand response programs, and outage management.
• Support the PD Cloud Strategy by partnering with Technology Organization leadership to refine and execute a strategy transitioning company data into enterprise value.
• Partner with the AMI Analytics team to develop and implement data science models and applications.
• Provide technical direction to vendors for design and development of solutions that advance the AMI & MDM strategy.

Budget (10%)

• Develop and manage capital and O&M budgets, allocate resources effectively, and oversee vendor contracts to ensure cost-efficient AMI and MDM operations.

Benefits

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees, and health, welfare, and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program. A summary of benefits can be found here.