Manager, Americas Marketing, Customer Trust External Relations

Key job responsibilities

• Lead, develop, and retain a team of marketing professionals responsible for content production and event execution across CTXR programs in the Americas
• Set team priorities and manage capacity, ensuring the team can deliver high-quality work across a sustained volume of content and events
• Coach team members through feedback, career development conversations, and day-to-day guidance—building a culture of accountability, growth, and marketing excellence
• Serve as the primary point of contact for stakeholders across CTXR and Amazon on Americas marketing programs
• Track and report on team output, content performance, and event outcomes—using data to inform strategy and resource decisions
• Represent the Americas marketing team in cross-functional planning, leadership reviews, and stakeholder conversations

Basic Qualifications

• 6+ years of Content Strategy, Programming Strategy, and/or Marketing Strategy experience
• 2+ years of team management experience
• Experience with content production processes
• Experience effectively communicating complex concepts through written and verbal communication
• Experience collaborating with cross-functional teams
• Bachelor's degree in a relevant field or equivalent work experience

Preferred Qualifications

• Experience managing teams in a corporate communications, public affairs, or external relations environment
• Familiarity with brand protection, consumer trust, product safety, or related policy areas
• Experience overseeing content development for influential audiences, including policymakers, regulators, or media