Manager, Alternative Investment Operations

About the Role

We are seeking a candidate to manage daily operations for Alternative Investment products. The Alternative Investment Operations team handles reconciliation, transfers (incoming, outgoing, and internal), conversions, and dividends/corporate actions. The ideal candidate will have previous talent development experience and operational knowledge, specifically in Alternatives, and will support the design, implementation, and ongoing maintenance of various projects. A strong understanding of data analysis, project management, and reporting tools is essential to analyze business requirements, track project status, and translate business or regulatory needs into technical requirements. Strong interpersonal, organizational, and communication skills (written and verbal) are required.

Responsibilities

• Provide ongoing support, coaching, feedback, and developmental opportunities to address staff needs, engaging them to enhance effectiveness and success.
• Conduct regular meetings with on-site and cross-site teams.
• Drive a performance management culture, ensuring timely completion of mid-year and year-end self-evaluations and manager evaluations for all active employees.
• Conduct vendor, regulatory, and risk oversight for all processes; review and approve management reports and checklists.
• Support and contribute to the successful execution of projects and initiatives aligned with LPL’s priorities.
• Leverage technology to automate manual work and simplify processes, creating a scalable, flexible, and efficient infrastructure.
• Develop risk-based mitigation approaches that may lead to changes in functions and departmental requirements.
• Understand and interpret rule modifications in an evolving regulatory environment while addressing the business needs of LPL, our advisors, and other departments.
• Deliver exceptional client experiences through operational and service excellence, demonstrating sound business and financial management practices.
• Develop quality service standards and processes to ensure a consistent service experience.
• Manage risk through reconciliations, error rate tracking, exception review processing, and daily reporting; may include reviewing policies and procedures and presenting to staff.
• Participate in departmental projects and coordinate or perform User Acceptance Testing.
• Handle escalations from the Service Center and Advisors.

Requirements

• 5+ years of industry experience, preferably in financial services operations.
• Series 99 license required.
• Ability to work independently in a fast-paced environment with multiple priorities.
• Strong communication skills to engage effectively with various levels across the organization.
• Ability to learn multiple aspects of the financial services industry.
• Excellent verbal and written communication skills.
• Personable, reliable self-starter requiring minimal management oversight for day-to-day responsibilities.
• Strong attention to detail with a proactive approach to solving and preventing problems.

Preferred Qualifications

• Operational background in transfers, dividends, or Alternative Investment products.
• Experience working with different investment vehicles.
• Proficiency in Microsoft applications, particularly Word, Excel (VBA), Access, and PowerPoint.
• Leadership experience (managing or team lead).
• BA/BS degree or equivalent work experience.
• FINRA Series 7 license preferred.

Pay

Pay Range: $79,619.00 - $132,664.00. Actual base salary varies based on factors including relevant skills, prior experience, education, internal peer salaries, demonstrated performance, and geographic location.

Benefits

LPL offers a highly competitive Total Rewards package designed to support success at work, at home, and beyond. Benefits include 401K matching, health benefits, employee stock options, paid time off, and volunteer time off. Your recruiter can provide more details on all that LPL has to offer.

About LPL Financial

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest-growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace, LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions. The firm services and custodies approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. LPL provides a wide range of advisor affiliation models, investment solutions, fintech tools, and practice management services, offering flexibility in business models, services, and technology resources. For more information, visit www.lpl.com.