Manager, AECO Resource Management

About the role

Lead the AECO Americas Resource Management Team to optimize resource deployment across Professional Services and Customer Onboarding, ensuring alignment with corporate revenue targets and employee career development.

Responsibilities

• Spearhead resource strategy and allocation across complex project pipelines to balance delivery timelines with corporate revenue targets.
• Mentor and elevate a high-performing team of Project Coordinators and Schedulers, fostering a culture of accountability and continuous development.
• Design and implement advanced capacity planning models, dashboards, and automated workflows to track real-time utilization trends.
• Serve as the primary cross-functional liaison and escalation point between Sales, Delivery, and executive leadership to resolve complex resource constraints.
• Analyze productivity and margin metrics to engineer corrective strategies that optimize workforce deployment without causing employee burnout.

Requirements

• 5 to 8+ years of expertise in resource management, operations, or professional services delivery within a fast-paced environment.
• 2+ years of direct people leadership experience, with a proven track record of coaching operational teams, coordinators, or schedulers.
• A deep analytical understanding of project-based delivery models, capacity forecasting, and utilization metrics.

Qualifications

• Bonus points for hands-on experience navigating Professional Services Automation (PSA) tools such as Kantata or Smartsheet.
• Background working within the Architecture, Engineering, Construction, and Operations (AECO) software or industrial technology sector.

Skills

• Resource Management
• Operations
• Professional Services Delivery
• Project Scheduling
• Capacity Planning
• Workforce Management
• Advanced Analytics
• People Leadership

Benefits

• Comprehensive core benefits including Medical, Dental, Vision, Life, Disability, Time off plans, and retirement plans.
• Tax savings plans for health, dependent care, and commuter expenses.
• Paid Parental Leave.
• Employee Stock Purchase Plan.

Pay

$115,600.00–$158,900.00

Schedule

Full-time