Manager, AECO Resource Management

About the role

Lead the AECO Americas Resource Management Team to optimize resource deployment across Professional Services and Customer Onboarding, ensuring alignment with corporate revenue targets and employee career development.

Responsibilities

• Spearhead resource strategy and allocation across complex project pipelines to balance delivery timelines with corporate revenue targets.
• Lead, mentor, and elevate a high-performing team of Project Coordinators and Schedulers, fostering a culture of accountability and continuous development.
• Design and implement advanced capacity planning models, dashboards, and automated workflows to track real-time utilization trends.
• Serve as the primary cross-functional liaison and escalation point between Sales, Delivery, and executive leadership to resolve complex resource constraints.
• Analyze productivity and margin metrics to engineer corrective strategies that optimize workforce deployment without causing employee burnout.

Requirements

• 5 to 8+ years of expertise in resource management, operations, or professional services delivery within a fast-paced environment.
• 2+ years of direct people leadership experience, with a proven track record of coaching operational teams, coordinators, or schedulers.
• A deep analytical understanding of project-based delivery models, capacity forecasting, and utilization metrics.

Qualifications

• Bonus points for hands-on experience navigating Professional Services Automation (PSA) tools such as Kantata or Smartsheet.
• Background working within the Architecture, Engineering, Construction, and Operations (AECO) software or industrial technology sector.

Skills

• Resource Management
• Operations
• Professional Services Delivery
• Capacity Planning
• Workforce Management
• Kantata
• Smartsheet
• People Leadership
• Operations Manager
• Project Scheduling

Benefits

• Medical
• Dental
• Vision
• Life
• Disability
• Time off plans
• Retailment plans
• Retirement plans

Pay

• Pay Rate Type: Salary
• Bonus Eligible: Yes
• Commission Eligible: No

Schedule

• Travel Requirement: 10%

Contact

To apply, please submit an online application by clicking on the 'Apply Now' button located in this posting. Applications are accepted on an ongoing basis until the position is filled.