Manager Accounts

About the role

Job Summary And Qualifications The Account Manager role is responsible for supporting the onboarding, implementation, and overall account health maintenance of our members. Responsible for delivering best in class service to company membership and stakeholders to ensure implementation and alignment of supply chain solutions. Driving business growth within portfolio of assigned accounts; key drivers are helping our members reduce costs, improve quality, achieve standardization, and eliminate waste. Responsible for establishing and maintaining professional business relationships with members, vendors, and internal teams. Ability to work collaboratively as part of a team, delivering high quality work in a high demand work environment, is key. Assures all business partners have an outstanding experience with HealthTrust such that they would recommend and promote our services to others.

In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder We are a family 270,000 dedicated professionals!

Responsibilities

• Establishes and maintains professional business relationships, expedites HealthTrust contract participation and aligns HealthTrust service-line solutions for the benefit of assigned members.
• Acts as liaison between members and our internal teams to ensure timely and successful delivery of our solutions.
• Achieve reputation for consistent quality, process and work-flow discipline, task execution, judicious exception, and risk management.
• Continually works to improve company and individual performance through measures of reliability, transparency, competency, sincerity, fairness, and vulnerability.
• Collaborate with both external and internal colleagues to identify opportunities for process improvement and to deliver more efficient and consistent customer value.
• Relationship Management: Manage and maintain levels of accounts to include multi location groups, small ASCs, and up to $1 Mil in annual spend per group; Support company growth through direct supplier referrals, independent member onboarding, and