Manager, Account Sales Analytics and Reporting
Marriott International is seeking a detail-oriented and business-focused professional to join the U.S. & Canada Sales Analytics organization as Manager, Account Sales Analytics & Reporting. This entry-level position supports the analytics, reporting, and performance measurement solutions used by Marriott's Account Sales Organization (ASO). The role provides an opportunity to build experience with sales and customer data, improve recurring reporting processes, and support goal setting and compensation reporting activities.
About the role
This role supports the historical responsibilities of the U.S. & Canada Sales Reporting function while building foundational experience with Marriott's modern analytics and business intelligence capabilities. The successful candidate will combine analytical curiosity, attention to detail, and a willingness to learn.
Responsibilities
- Prepare analyses that support Account Sales production tracking, account performance reporting, and sales effectiveness initiatives using established processes and templates.
- Assist with identifying trends, variances, and exceptions in sales, customer, and account data.
- Summarize findings in clear tables, charts, and written updates for review by experienced team members.
- Prepare, refresh, test, and maintain dashboards, scorecards, and recurring reports using established procedures.
- Support self-service reporting by helping maintain accurate and clearly documented data and metrics.
- Identify repetitive manual reporting steps and assist with process improvement and automation efforts.
- Apply established metric definitions, KPI calculations, and reporting methodologies consistently.
- Support annual and in-year sales goal-setting activities through data preparation and validation.
- Assist with production tracking, sales performance measurement, and compensation reporting.
- Validate production, roster, hierarchy, and account assignment data and research differences with guidance.
- Document questions, issues, and enhancement ideas for review with team members and business partners.
- Validate and reconcile data from approved systems and reporting environments using established procedures.
- Maintain documentation for business rules, data definitions, calculation methods, and recurring process steps.
- Work with team members and Enterprise Data & Analytics partners to research data quality and reporting issues.
- Support testing, documentation, and routine enhancements for sales analytics platforms and reporting processes.
- Work with Sales Analytics team members and business partners to clarify routine reporting needs and data questions.
- Help document business requirements and translate them into defined reporting tasks with guidance.
- Communicate findings, progress, and questions clearly through concise written and verbal updates.
- Escalate complex requests, data issues, and business decisions to experienced team members when appropriate.
Requirements
- 2-year degree in Business Administration, related major OR 4-year bachelor’s degree in related quantitative discipline (finance, operations, economics, statistics, mathematics), or related major; 6 years of experience in relevant field.
- 1 year of hands-on experience developing reporting in SQL, Python, Tableau, and Power BI files to support technology transitions or system upgrades (preferred).
- 1 year working in analytics, data engineering, or business intelligence (preferred).
- Experience collaborating within a team environment and following project priorities set by leadership.
- Demonstrated ability to communicate technical progress and challenges to team members and managers.
- Bachelor’s degree in Computer Science, Data Science, Engineering, Mathematics, or related field (preferred).
Skills
- Strong attention to detail and foundational analytical problem-solving skills.
- Ability to organize information, identify basic patterns, and summarize findings clearly.
- Clear written, verbal, and presentation communication skills.
- Commitment to data quality, accuracy, and following established processes.
- Ability to complete defined assignments independently while seeking guidance when needed and collaborating effectively across teams.
- Curiosity, initiative, openness to feedback, and an interest in using data to improve business performance.
- Proficiency in planning and organizing, delivering accurate results, building and contributing to teams, and managing assigned priorities.
- Customer focus, cross-functional collaboration, team partnership, and effective communication.
- Developing business acumen, technical acumen, analytical problem solving, and continuous improvement.
Benefits
- 401(k) plan
- Stock purchase plan
- Discounts at Marriott properties
- Commuter benefits
- Employee assistance plan
- Childcare discounts
- Medical, dental, and vision coverage (full-time positions)
- Health care flexible spending account (full-time positions)
- Dependent care flexible spending account (full-time positions)
- Life insurance (full-time positions)
- Disability insurance (full-time positions)
- Accident insurance (full-time positions)
- Adoption expense reimbursements (full-time positions)
- Paid parental leave (full-time positions)
- Educational assistance (full-time positions)
Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.
Pay
$87,300 - $121,000 annually. Bonus eligible.
Schedule
Full Time. Hybrid work environment for candidates within commuting distance to Bethesda, MD; remote positions available for candidates outside commuting distance.