MANAGER ACCESS BUSINESS SERVICES

About the role

The Manager Access Business Services member of the Revenue Cycle leadership team, responsible for daily operations of Access Business Services areas that include pre-registration, insurance verification, financial clearance/counseling, and major parts of the scheduling process. These operational business services are defined as centralized processes within the Access Cycle as opposed to those services provided at point of care.

Responsibilities

• Support strategic design of healthcare access innovation, including new operating models for appointment scheduling, pre-encounter financial clearance/screening, and pre-registration;
• Implement and manage process improvement design for a superior patient experience;
• Maximize reimbursement by ensuring all scheduled services are authorized in advance of care delivery.

Requirements

• Essential requirements of this position are to:
• a) support strategic design of healthcare access innovation, including new operating models for appointment scheduling, pre-encounter financial clearance/screening, and pre-registration;
• b) implement and manage process improvement design for a superior patient experience; and
• c) maximize reimbursement by ensuring all scheduled services are authorized in advance of care delivery.

Other important tasks

• Development of management and quality assurance controls that safeguard data integrity, staff productivity and process efficiency.

Experience Required

5 years progressive experience with hospital and/or physician revenue cycle/access cycle/registration management
Strong skills in written and interpersonal communications with a proven background in process improvement and management

Education Requirements

Preferred: Bachelor’s Degree
Equivalent work experience will be considered

Special Requirements

• Strong analytical, organizational and interpersonal skills.
• Ability to lead change effectively, and plan strategically for future growth.

About the Area

Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation.