Management Trainee Program
Summary
We are excited to open a brand new store at the Tanger Outlets in Pooler, Georgia, mid-September. We will be hiring many new positions starting interviews mid-August. The Management Trainee position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Management Trainees perform a variety of sales, merchandising, and operational tasks assigned by store management.
About the Role
The Management Trainee position is a fast-track path to becoming a Store Manager. This role involves working directly with the Store Manager to develop sales, recruiting, and leadership skills. You will also share responsibility for training and motivating Teammates and acting as the Store Manager in their absence.
Responsibilities
- Sales Generation and Guest Service
- Greet Guests with a friendly, engaging attitude
- Answer questions regarding the store and its merchandise
- Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
- Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
- Demonstrate product utilizing product knowledge and sales education
- Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Maintain and build good Guest relationships to develop a client-based business
- Model, encourage, and demonstrate leadership in customer service and selling skills
- Perform leadership actions and maintain high standards, whether or not the Manager is present
- Teammate Recruiting, Training, and Development
- Develop skills and assist in leading, directing, motivating, and educating new Teammates to meet and achieve Buckle’s accountability, shift orientation, loss prevention, and sales presentation standards on a daily basis
- Motivate Teammates to initiate and complete daily tasks
- Aid Store Manager with coaching and counseling Teammates in accordance with Buckle policies
- Recruit for the store and participate in interviewing with Store Manager
- Support Store Manager by setting up all interviews
- Visual Merchandise Management
- Develop skills and educate Teammates to implement, evaluate, and create visual displays based on Buckle guidelines
- Responsible for managing product categories such as: denim, shoe, promotions, and supplies
- Ensure store standards of excellence at all times
- Manage product categories such as: denim, shoe, promotions, and supplies
- Operations
- Work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
- Set goals and expectations to complete an extensive Management Trainee Program with weekly topics, assignments, and reviews
- Review completed Management Trainee assignments with District Manager
- Establish relationships and excellent communication with Area Manager, District Manager, and Corporate Office to assist Store Manager in effective operation of the store
- Accurately and efficiently complete store opening and closing procedures according to Buckle procedures
- Implement Buckle developments with the direction of the Store Manager – Policies, procedures, organizational changes, merchandise offerings
- Complete register balance and bank deposits accurately, daily and on time
- Adhere to Loss Prevention policies and store key controls at all times
- Handle returns, exchanges, and additional operational and Loss Prevention duties in Store Manager’s absence
- Communicate store repair needs to Store Manager
- Handle emergencies in Store Manager’s absence, in accordance with Company guidelines
- Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
- Supervisory and Leadership Support
- Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws
- Collaborate with Store Manager to ensure that all OnBoarding new hire paperwork is promptly and accurately completed
- Prepare to be a Store Manager by collaboratively supervising Teammates in their store location with supervision from store management
- Participate in Team meetings
- Bachelor's degree from four-year college or university in relevant field of study preferred; or one to three months related retail experience and/or training; or equivalent combination of education and experience
- Physical ability to lift and maneuver 50 lbs throughout the store and backroom
Qualifications
Benefits
Full-time benefits available (after applicable waiting period): Insurance, Spending and Savings Accounts, Paid Time Off, 401(k) Retirement Plan, Teamean Discount, Performance Bonuses, Leave Options, Employee Assistance Program
Education & Experience
No visa sponsorship is available. Ability to operate a motor vehicle and travel, including overnight as required. Relocation may be required.