Management Trainee - Northwest Suburbs

Summary

The primary responsibility of Store Management is to monitor operations and profitability of the store and provide support to the store as required.

Essential Duties and Responsibilities

• Active involvement in the recruitment, selection, and hiring of store team members.
• Ensure that all store employees have a working knowledge of various products. Develop training programs when necessary.
• Encourage a viable team-oriented working environment through good communication. Ensure the store is properly staffed at all times.
• Supervise employees. Conduct periodic performance reviews for the purpose of assessing employee performance. Administer disciplinary action in accordance with company policy when necessary.
• Ensure the store complies with all federal/state regulations and company policies including, but not limited to: ADA, EEOC, Workers Compensation – Wage & Hour, Sexual Harassment, etc.
• Maintain appropriate inventory levels to meet customer needs and align with budget. Control inventory losses through proper controls and notations. Control expenses.
• Complete all paperwork reports in a timely and accurate manner. Maintain merchandising standards established by JC Licht Senior Management Team including window displays, sales floor displays, promotional displays, etc.
• Participate in store activities such as unloading of trucks, stocking shelves, carrying merchandise out for the customer, having the ability to lift a determined weight of merchandise and delivering paint when needed.
• Monitor accounts payable, accounts receivable, and banking procedures. Resolve problems as necessary. Utilize various business reports to identify sales, gross margin, and expense control opportunities. Maintain a complete understanding of the company’s purchasing policies and procedures.
• Resolve customer issues in a proper and efficient manner. Assist all customers in a professional and timely manner upon their entry into the retail store. Answer customer telephone calls promptly and appropriately according to company guidelines. Provide knowledgeable assistance to customers with all product lines and services offered by the retail store. Ensure the physical appearance of the store is maintained and that all equipment is in excellent working condition. Suggestively sell additional merchandise to the customer assisting the customer in completing their projects.
• Present a professional, neat appearance, maintain a good attendance record, and arrive to work at the scheduled time.
• Support in the development of new accounts and increase sales of current accounts through a targeted sales initiative. Ensure that commercial accounts are properly set up and administered. Assist with outside sales calls when necessary. Adhere to all company policies and procedures outlined in the JC Licht Employee Handbook.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Accounts & Flexible Spending Accounts
• 401(k) with Matching
• Employee Assistance Program
• Voluntary Short Term & Long Term Disability
• Voluntary Life insurance, Accident Insurance & Critical Care
• Paid Training
• Paid Holidays and Time Off
• Referral program
• Employee discount
• Bonus Plans

Requirements

• A two or four year college degree or equivalent work experience.
• Effective financial planning and management skills.
• Strong interpersonal communication skills.
• Minimum of 2 years retail experience, preferably industry related.
• Background in inside sales a plus.
• Job involves a wide variety of tasks including bending, lifting, and sitting.
• Individual must be able to lift at least 50 pounds.
• Individual will usually be required to work a minimum of 50 hours per week.