Management Team Secretary - Interface Division

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

To ensure an efficient and effective support service by providing a comprehensive confidential secretarial and administrative service across the whole range of the Management Team remit. The working pattern for this role is: Monday - Friday (9am - 5pm) OR (8am - 4pm if preferred)

• Provide a comprehensive, high calibre secretarial and administrative service to the Management Team to support the locality business agenda.
• Manage diary commitments and schedule meetings by liaising with a wide range of staff both internal and external to the NHS to ensure that the Management team business is progressed.
• Manage incoming and outgoing correspondence and telephone calls including prioritising of workload including distribution of mail, initiating action required and setting/noting deadlines for the return of information/replies.
• Following up of delayed responses and self-initiating replies to ensure appropriate and timeous responses.
• Create and maintain databases for a variety of management team information requirements including absence management and local training data.
• Produce reports on a regular basis to inform the management team in its delivery of performance management objectives.

What You'll Bring

• A professional qualification i.e. HNC in a relevant discipline (Business Admin/Secretarial Studies/Public Administration) or equivalent
• Previous experience in a secretarial role
• Well-developed interpersonal skills in customer care
• Excellent communication skills
• Good organisational and planning skills

What We Offer

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more

Benefits

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience*

• Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

Contact Information

If you have any questions about the recruitment process or require support with your application, contact Marion Bisset Recruitment Administrator on marion.bisset@lanarkshire.scot.nhs.uk

For informal discussion, please contact Bernie Harvie, Senior Charge Nurse on Bernie.Harvie@lanarkshire.scot.nhs.uk