Management Program Analyst - Level II

About the role

The Management and Program Analyst II provides management and program analysis services to the FAALC, including planning, scheduling, conducting, and reporting analyses of management, administrative, and logistics programs and procedures to determine resource requirements and utilization, workflow processes, and the efficiency, effectiveness, and productivity of functional operations.

Responsibilities

• Review new and revised regulations, publications, directives, and logistical plans to help ensure correct interpretation, impact identification, and compliance within the FAALC.
• Cook up and revise operating procedures with affected activities and monitor their incorporation into applicable FAALC handbooks and orders.
• Plan, initiate, execute, monitor, and report on all FAALC work activities of assigned projects and other responsibilities as authorized by the Project Charter for each of the assigned project(s).
• Aid in developing project workflows, work breakdown schedules, milestones, budgets, resource requirements, and with the development of performance or success measures.
• Maintain and update automated systems for tracking obligation and expenditure of funds. Monitor and report fund obligations, expenditures, and budget status.
• Document all project stakeholder expectations and report all positive or negative impacts to the assigned project(s) cost, performance, or schedule to their assigned FAALC Program Manager and FAALC Project Management Specialist.
• Provide guidance on travel regulations and ensure travel practices meet FAALC criteria and government requirements.
• Conduct and report results of employee interviews and audits of programs and supply records to determine compliance with FAALC policies and procedures.
• Analyze and report on the effectiveness, efficiency, and productivity of administrative and technical programs such as data systems, information management, personnel, budget, etc. as related to their support of substantive operating programs (e.g., logistics support, staffing standards, organizational structure, etc.).
• Analyze existing and proposed changes to organizational structures, charts, and mission and functional statements, to assist in eliminating functional overlap or duplication among FAALC programs.
• Analyze program and administrative functions and produce reports identifying variances between actual and budgeted cost, schedule, and performance factors.
• Perform basic call center and customer service activities, i.e., answering the phone, logging tickets, capturing and resolving customer requisition requests, complaints, concerns, inquiries.
• Support and provide data as requested for administrative purposes and in support of the Quality Management System.
• Complete personnel and administrative actions as directed to include manpower resource allocation, recruitment, transfer, and temporary assignment.
• Develop variance information; producing cost, schedule, and performance budget forecasts; develop and manage administrative and management activity schedules and budgets; and produce administrative and management reports, presentations, and correspondence.
• Develop, track, and administer program and administrative activity schedules and budgets.
• Develop metrics to measure the cost, schedule, and performance factors associated with management, administrative, and program functions.
• Develop improved methods for identifying resource requirements, measuring manpower and budget utilization, implementing improved work procedures, and reporting improvements in operations.
• Develop assessment metrics; compiling actual cost, schedule, and performance data.

Requirements

• High school diploma or equivalent is required.
• Bachelor of Arts degree in Business Administration, or an associate degree in accounting or business, is preferred.
• Minimum four (4) years' experience.
• The ability to obtain security clearance enabling access to various Government facilities.

Qualifications

• Excellent understanding of technical issues.
• Ability to communicate verbally and in written form effectively.
• Ability to work within U.S. Government contractual realm.
• Excellent telephone skills and knowledge of troubleshooting using vendors.
• Successfully manage multiple tasks simultaneously.
• Adaptable to changing requirements and tasks.
• Successfully perform basic mathematical functions as required in a business and/or engineering setting.
• Knowledge of the Microsoft development suite, and the Microsoft Office suite of software.
• Knowledgeable of Web and Network architectures.

Skills

• Excellent telephone skills and knowledge of troubleshooting using vendors.
• Successfully manage multiple tasks simultaneously.
• Adaptable to changing requirements and tasks.
• Successfully perform basic mathematical functions as required in a business and/or engineering setting.

Benefits

N/A

Pay

N/A

Schedule

N/A