Management & Program Analyst (Facilities)

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Boston Field Office, Field Mission Support, located in Portland, Maine. Additional selections may be made for other organizational divisions and/or units within the listed duty location(s).

About the Role

This position is located in the U.S. Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP), Office of Field Operations (OFO). You will serve as a senior Management and Program Analyst (Facilities) and principal staff advisor on complex mission support programs, with primary emphasis on facilities, physical security, emergency planning, and related technology. The role involves collaborating with internal and external partners to ensure operational needs and leadership priorities are met in facility management projects.

Responsibilities

• Collaborate with facilities and contracting subject matter experts to develop and refine detailed Scopes of Work, representing OFO program requirements, operational needs, and leadership priorities in facility management projects.
• Participate in the management and oversight of Field Office and Port facility construction and renovation projects.
• Serve as the central point of contact to coordinate Building Operations and Maintenance repairs for CBP-owned Ports of Entry.
• Lead or participate in working groups, committees, and project teams involving internal and external partners.
• Evaluate coverage, performance, and vulnerabilities; coordinate with technical owners to address deficiencies and advise leadership on security implications and remediation priorities.

Requirements

• You must be a U.S. Citizen to apply for this position.
• Males born after 12/31/1959 must be registered with Selective Service.
• Primary U.S. residency for at least three of the last five years (additional details below).
• All pre-employment processes will be conducted in English.
• You may be required to pass a background investigation.
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
• Your conduct will be subject to government ethics standards, including criminal conflict of interest statutes.
• Financial Disclosure is required.

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals must have physically resided in the United States or its protectorates for at least three of the last five years. Exceptions may apply if you meet specific conditions (e.g., working for the U.S. Government, participation in a study abroad program, or as a dependent of a federal employee).

Qualifications

You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Developing requirements and statements of work, processing bid questions, and coordinating requests for proposals.
• Managing the work of maintenance, repair, and operations functions with vendors and service providers across various trades or technical disciplines.
• Serving as the liaison with contractors to respond to questions, recommendations, or to resolve conflicts.
• Reviewing all project documents for completeness and accuracy regardless of the preparer.
• Arranging and attending meetings with representatives occupying space or supplying space, services, equipment, or materials.
• Researching and analyzing long-range needs and critical problems for facilities programs and operations, such as assessing damages from natural disasters to determine needed repairs or construction.

Your resume must explicitly indicate how you meet these requirements. Experience includes paid and unpaid work, including volunteer experience through National Service programs (e.g., Peace Corps, AmeriCorps).

You must meet all qualification requirements, including education if applicable, and Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade) by 08/25/2026.

Pay

This position starts at a salary of $120,548.00 (GS-13, Step 1) to $156,715.00 (GS-13, Step 10). Visit the OPM locality pay tables for geographic adjustments. Some positions may qualify for special pay rates depending on series, grade level, and location.

Additional Information

• Background Investigation: All applicants must undergo a thorough background investigation to promote CBP's core values of vigilance, service to country, and integrity.
• Probationary Period: New federal employees must serve a one-year probationary period.
• Reasonable Accommodation: Requests for reasonable accommodation for online assessments can be made during the application process.
• Veterans, military spouses, individuals with disabilities, and Peace Corps/VISTA volunteers may qualify for special hiring authorities. Documentation of eligibility is required.