Management - Process Improvement, Documentation & Training Manager

About the role

JAM Industries, one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments, is seeking a highly motivated Documentation Specialist Training Manager to join the team at the Southaven, MS location.

Responsibilities

• Analyze training needs to develop new training programs or modify and improve existing programs.
• Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
• Conduct orientation sessions and arrange on-the-job training for new hires.
• Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
• Conduct and document Lessons Learned and Best Practice Reviews.
• Assess the impact of training programs.
• Prepare training budget for all departments.
• Develop and organize training manuals, multimedia visual aids, and other educational materials.

Qualifications

• Bachelor's degree or equivalent years of experience with at least 7-10 years of related experience.
• Strong communications skills, written and spoken.
• Proficient in analyzing and solving problems related to projects.
• Proficient in Microsoft Office.
• Ability to multi-task.
• Strong ability to give attention to details.

Benefits

• Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability.
• Wellness Incentive Program and Employee Assistance Program.
• RRSP / 401(k) matching program.
• Flextime, summer hours, paid vacation, and personal time off.
• A casual, fun, and collaborative work environment.
• Lively social calendar—there's always something for everyone.
• Generous employee discounts on our products.
• Ongoing learning and development opportunities.
• The chance to work alongside a highly talented, high-performing team.

Schedule

Monday to Friday, 8:00am – 5:00pm.