Management and Program Analyst

About the role

This position is located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Homeland Security Investigations (HSI), in El Centro, California; San Diego, California; Seattle, Washington.

Responsibilities

• Conduct analytical studies and management reviews to assess and improve the effectiveness of agency programs, operations, and management processes, applying qualitative and quantitative methods to identify trends and recommend solutions.
• Develop program evaluation frameworks, including identifying performance indicators, designing data collection methods, and applying statistical techniques to measure program outcomes.
• Evaluate program accomplishments against established goals, assessing compliance with policies and regulations, and recommending program adjustments and resource optimization strategies.
• Assess the projected impact of new or modified legislation on agency programs and resources.
• Collaborate with stakeholders across HSI, ICE, and other law enforcement agencies on studies that cross organizational lines, and presenting findings and recommendations to management through reports, briefings, and presentations.
• Advise staff on program evaluation and management practices, contributing to standard operating procedures, and monitoring emerging trends in program management.

Requirements

You must be a U.S. citizen to apply for this position.

You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.

Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see http://www.sss.gov/).

A pre-employment drug test will be required.

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.

DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.

All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

Qualifications

Minimum Qualifications for GS-09: Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service, performing 3 or more of the following:

• Assisting with studies or reviews of an organization's programs, operations, or work processes;
• Gathering and analyzing data using basic statistical or analytical methods to identify trends or problems;
• Helping track program performance, such as collecting data or supporting the measurement of results against goals; and
• Preparing written summaries, reports, or presentations of findings and recommendations for review by senior staff.

OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.

Minimum Qualifications for GS-11: Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service, performing 3 or more of the following:

• Planning and conducting studies to evaluate the effectiveness of an organization's programs or operations;
• Analyzing quantitative and qualitative data to identify trends, measure performance against goals, and recommend improvements;
• Developing performance measures and data collection methods to evaluate program results; and
• Presenting findings and recommendations to leadership and working with staff across offices to put solutions in place.

OR Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages.

All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.

Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.