Management and Program Analyst

About the role

This position is located in the Martinsburg VA Medical Center in Martinsburg, WV. This position is responsible to monitor the VERA processes, hospital workload and perform necessary actions to ensure the medical center receives maximum patient reimbursement.

Major duties and responsibilities

• Establishing and managing facility-wide management information systems to capture, validate, and analyze cost, workload, and performance data
• Analyzing resource utilization, workload, financial, and program data to support executive decision-making and organizational performance improvement
• Developing and evaluating program standards, oversight processes, and performance measures to ensure compliance with organizational requirements
• Monitoring program performance and recommending process improvements to enhance efficiency, effectiveness, and data integrity
• Communicating program policies, guidance, and reporting requirements to leadership and organizational stakeholders
• Developing and maintaining databases supporting benchmarking, workload reporting, financial analysis, and program evaluation
• Conducting feasibility, cost-benefit, productivity, case mix, and other analytical studies to support management decisions
• Designing data management solutions integrating clinical, administrative, financial, and operational information from multiple data sources
• Extracting, validating, analyzing, and presenting data through reports, dashboards, and executive summaries
• Collaborating with stakeholders to define data requirements, reporting methodologies, and analytical strategies
• Coordinating special studies, data calls, and program reviews to ensure timely completion of organizational reporting requirements
• Planning and delivering training on workload reporting, data validation, performance measurement, and program requirements
• Conducting program reviews to evaluate resource utilization, reporting accuracy, and program effectiveness while recommending corrective actions
• Advising leadership and staff on program policies, analytical findings, performance trends, and data-driven recommendations
• Building collaborative relationships across organizational services to support information sharing and cross-functional initiatives

Work Schedule

Monday to Friday; 08:00 a.m. to 04:30 p.m.

Qualifications

• Minimum Requirement: The following are minimum requirements for appointment as a Management and Program Analyst in the Veterans Health Administration (VHA), which all applicants must meet.
• Specialized Experience (GS-11): You must have one (1) year of specialized experience that equipped you with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (i.e., GS-09) in the normal line of progression for the occupation in the organization.
• Education (GS-11): Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.
• Combination (GS-11): Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education as described above. Only graduate education in excess of the amount required for the next lower grade level (i.e., 36 semester hours) may be used to qualify applicants for positions at grade GS-11.