Management and Program Analyst

U.S. Customs and Border Protection · Houston, TX · 5 days ago

On-siteManagement$122k/yrFull-time

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Mission Support Directorate, Alternative Funding Division. Location is negotiable to the following locations:

Houston, TX
Indianapolis, IN
Los Angeles, CA
Washington, DC

Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

Duties

In this position, you will serve as a senior analyst or advisor to management on a major mission or administrative program requiring application of a wide range of qualitative and quantitative methods to assess complex management processes, systems, and mission support programs. This position starts at a salary of $121,785.00 (GS-13, Step 1) to $158,322.00 (GS-13, Step 10).

Planning, conducting, or participating in special studies or task forces providing assistance to headquarters and field offices.
Providing technical assistance and direct support to management staff in all matters relating to the application of planning systems and management programs to meet mission requirements.
Developing, implementing, and monitoring sophisticated management information systems that focus on long- and short-range plans, policies, and programs in the direction of goals, objectives, and priorities established by statutes, executive orders, the Department, or executive management.
Preparing comments, impact statements, and recommendations on these issuances for executive and managerial consideration.
Representing the organization at meetings and conferences as directed by supervisor.

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level, and location of the position. Please visit this link to view special pay rate charts.

Requirements

You must be a U.S. Citizen to apply for this position.
Males born after 12/31/1959 must be registered with Selective Service.
Primary U.S. residency for at least three of the last five years (additional details below).
All pre-employment processes will be conducted in English.
You may be required to pass a background investigation.
CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
As an employee of CBP, you will be joining a workforce dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, CBP employees specifically, and the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity to ensure such activity is not prohibited and does not interfere or conflict with performance of your official duties.
DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.

Bargaining Unit: This is a bargaining unit covered position, represented under the National Treasury Employees Union - NTEU. For local chapter contact information, see Chapter Websites - National Treasury Employees Union - NTEU.

Qualifications

Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

Preparing comments and impact statements for senior leadership regarding proposed legislation, executive orders, and Department directives by analyzing statutory requirements and agency directives.
Reviewing and interpreting complex federal regulations to ensure program activities align with legal requirements and agency policies, coordinating with management and office support staff.
Conducting regular updates with leadership by providing progress reports on program initiatives, addressing concerns, and adjusting plans based on feedback from higher-level officials.
Designing and implementing advanced performance measurement systems to track program success, organizing briefings and presentations for executive management to communicate planning and control data.
Developing and implementing new administrative procedures to address complex policy questions, conducting special studies, and providing a basis for major decisions affecting agency activities and operations.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process.
Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 07/31/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES, or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation

U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers.

Residency

There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

Working for the U.S. Government as a federal civilian or as a member of the military.
A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government.
Participation in a study abroad program sponsored by a U.S. affiliated college or university.
Working as a contractor, intern, consultant, or volunteer supporting the U.S. government.

Probationary Period

All employees new to the federal government must serve a one-year probationary period during the first year of their initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles

If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Reasonable Accommodation (RA) Requests

If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Additional Information

Additional hiring and special appointing authorities may apply. Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and understand the required documentation, please click on the appropriate link below. You must provide documentation supporting your eligibility prior to the closing date of this announcement.

Veterans
Military spouses
Individuals with Disabilities (Effective until December 31, 2028, any spouse of a member on active duty may be eligible)
The proof of disability documentation must specify that you are eligible to apply using Schedule A. It does NOT need to detail your specific disability, medical history, or need for accommodation.
Peace Corps and VISTA
Land Management Hiring Flexibility Act: The following documents are required at the time of application: SF-50s to demonstrate that you meet the eligibility requirements and the most recent performance rating signed by your supervisor or a statement from your supervisor documenting acceptable performance.