Management Analyst I - Communications

About the role

This role combines entry level communications support with foundational analytical responsibilities. The position assists in creating clear, consistent messaging across the organization while also supporting management with data collection and basic analytical tasks to inform departmental decisions. The position reports to a DGCD Manager.

Responsibilities

Communications Responsibilities

• Draft, edit, and proofread internal and external communications including emails, announcements, newsletters, and presentations
• Support social media efforts by creating posts, tracking engagement, and ensuring consistent brand messaging
• Maintain and update content on internal and external websites
• Assist with communication materials for events, initiatives, and departmental programs
• Conduct basic research to support communication strategies and content development
• Monitor media coverage and prepare summaries or reports as needed
• Ensure communication materials follow organizational standards and guidelines

Management Analyst / Data Responsibilities

• Collect, organize, and verify departmental data to support reporting and decision making
• Assist with tracking metrics and preparing basic data summaries or dashboards
• Support analysis of program activities, workflow, or operational trends
• Maintain spreadsheets, logs, or databases for recurring data needs
• Prepare draft reports or briefings based on collected data
• Collaborate with staff to gather information needed for audits, compliance reviews, or operational updates
• Identify simple data inconsistencies and bring them to management for review
• Support process improvement projects by compiling data and documenting observations

Public-Facing Communications Duties

• Capture and relay DGCD community efforts and accomplishments by developing engaging content that highlights programs, initiatives, community impact, and success stories
• Serve as a representative of the Department of Grants and Community Development at public events, community engagements, and ribbon cutting ceremonies
• Participate in ribbon cutting events, program launches, outreach activities, and community celebrations by preparing remarks, documenting the event, and ensuring proper communication coverage
• Build and maintain positive relationships with community partners, stakeholders, and the public to strengthen awareness of departmental services
• Support leadership by conveying consistent messaging, promoting transparency, and showcasing accomplishments across various communication platforms

Requirements

• Bachelor's degree in Communications, Public Relations, Marketing, Journalism or related field
• (Additional years of experience may be considered as a substitute for the required degree on an exceptional basis, with a minimum of five (5) years of professional related experience)
• 1-3 years of progressively responsible professional supervisory, analytical, or consulting experience
• Strong writing, editing, and verbal communication skills
• Basic understanding of social media platforms and digital communication tools
• Ability to work collaboratively, manage deadlines, and handle multiple tasks
• Detail oriented with a willingness to learn and grow in both communications and analytical functions
• Basic data tracking or analytics skills for social media, digital content, or departmental reporting

Preferred Requirements

• 2 years of relevant experience

Physical Requirements

• Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.