Managed Services - Systems Engineer

Essential Functions

• Design, implement, and maintain the organization's windows systems and infrastructure, including servers, storage, networks, and virtualization platforms, to meet performance, reliability, and scalability requirements in the cloud and on-premises.
• Evaluate emerging technologies, industry trends, and best practices in system administration and infrastructure management, and recommend solutions for enhancing IT capabilities and efficiency.
• Deploy and configure physical and virtual servers, storage arrays, networking devices, and other infrastructure components, ensuring proper integration and alignment with business objectives and technical requirements.
• Automate infrastructure provisioning, configuration management, and deployment processes using scripting languages, automation tools, and infrastructure-as-code (IaC) techniques to streamline operations and improve efficiency.
• Perform system administration tasks, including installation, configuration, maintenance.
• Monitor system performance, capacity, and availability, and implement proactive measures to optimize performance, mitigate risks, and ensure high availability and reliability of systems and services.
• Execute and monitor routine backup and restoration processes to safeguard organizational data and support disaster recovery efforts.
• Implement security controls, access controls, and encryption mechanisms to protect sensitive data and ensure compliance with industry regulations, company policies, and cybersecurity standards.
• Conduct security assessments, vulnerability scans, and penetration tests to identify and remediate security vulnerabilities and assist in incident response and forensic investigations as needed.
• Manage and administer cloud infrastructure services, such as compute instances, storage volumes, virtual networks, and identity and access management policies, across multiple cloud platforms.
• Optimize cloud resources, monitor usage and costs, and implement cost-saving measures, such as rightsizing instances, leveraging reserved instances, and implementing tagging strategies.

Required Skills/Abilities/Competencies

• Excellent verbal and written communication skills.
• Ethical and Critical Thinking.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Strong technical skills in server administration, virtualization, networking, PowerShell and cloud technologies.
• Knowledge of cybersecurity principles, practices, and technologies, including encryption, access controls, vulnerability management, and security compliance frameworks.

Education And Experience

• Bachelor’s degree in computer science, Information Technology, or related field (preferred) or equivalent work experience.
• Proven experience in system administration, infrastructure engineering, or related roles, with a focus on designing, implementing, and maintaining complex IT systems and infrastructure.
• Experience with infrastructure automation tools, scripting languages and version control systems.