Managed Services Engineer

Benefits

• 401(k) matching
• Company car
• Dental insurance
• Health insurance

  Responsibilities

  • Designing and deploying robust network solutions tailored to client needs, including LAN, WAN, and VPN configurations.
  • Managing server environments, including installation, configuration, maintenance, and troubleshooting of Windows and Linux servers.
  • Aiding clients with the implementation and management of cloud solutions, such as Microsoft Azure, AWS, or Google Cloud.
  • Implementing and monitoring security protocols and practices to protect client data, including firewalls, antivirus solutions, and intrusion detection systems.
  • Providing Tier 2 and Tier 3 technical support to clients, resolving issues related to hardware, software, and network connectivity.
  • Utilizing monitoring tools to maintain system performance and health; performing regular updates and patch management.
  • Designing and implementing data backup and disaster recovery plans to ensure business continuity for clients.
  • Creating and maintaining technical documentation, including network diagrams, system configurations, and support tickets.
  • Working closely with other IT professionals, such as Help Desk Technicians and Project Managers, to ensure seamless service delivery.
  • Engaging with clients to assess their technical requirements, provide training, and recommend improvements to their IT infrastructure.

  Requirements

  Strong analytical skills, attention to detail, and proficiency in various technologies are essential for success in this role.

  Qualifications

  A degree in Computer Science, Information Technology, or a related field is preferred, along with relevant work experience in a similar role.

  Skills

  Proficiency in networking, server administration, cloud computing, security, and strong communication and problem-solving abilities are required.

  Schedule

  The position offers flexible working hours to accommodate client needs and personal commitments.

  Pay

  Competitive salary commensurate with experience and qualifications.