Managed Cloud Services Senior Offering Manager, Hyperscaler

About the role

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. If you’re looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you’ll find it here. We’re recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.

Responsibilities

• Owes the end-to-end Managed Cloud Services Offering lifecycle for all foundational components of a public cloud provider. For instance, hosting locations, standard SKUs for compute, storage, network, cloud native leveraged services, and much more. This includes supporting the inception, design, launch, operations, and continuous improvement.
• Owns the first customer ready minimum requirements for initial launch
• Drives feature parity of core functionality across different hyperscale’s and hosting platforms.
• Responsible for defining, maintaining, communicating and enablement of non-MCS teams into the customer environments. This includes tools, RBAC that can be used by PSD, CA, TS, etc.
• Develop close relationship with different hyperscalers looking for ways of integrating new elements and components into the offerings, including identifying of cost savings items.
• Maintains oversight of available data centers and features used by the MCS offerings.
• Contributes to defining and prioritizing offering requirements using market data and research, customer feedback, input from SAS industry leaders and other SMEs.
• Supports development and maintenance of offering roadmaps in alignment with SAS’ business goals and related product roadmaps.
• Assists in evaluating technical feasibility and integration needs, partnering with R&D, Cloud Operations, and Product Strategy.
• Participates in customer engagements (briefings, reviews, feedback sessions) to capture insights and validate offering direction.
• Collaborates cross-functionally with Sales, Marketing, Finance, Legal, and regional teams to support offering readiness, execution and eventually offer launch.
• Supports compliance alignment by coordinating with Security, Legal, and regional regulatory teams.
• Supports the launch of new managed cloud offerings, ensuring readiness across product, operations, support, sales, marketing, and customer success teams.
• Tracks offering KPIs such as adoption, customer satisfaction, and operational performance, providing insights to senior leaders.
• Leads offering roadmap development and influences product strategy to ensure managed cloud needs are represented in the product lifecycle.

Qualifications

• Bachelor’s Degree, preferably in Business Administration, Product Management, Computer Science, or related discipline.
• 8+ years of experience in Product Management, Consulting, Managed Cloud Services, or related function in the technology industry, preferably including product management.
• Strong understanding of hyperscale cloud platforms, SaaS, Managed Services, XaaS models, and cloud infrastructure.
• Proven ability to lead cross-functional initiatives, build business cases, and define KPIs for offering success.
• Experience influencing product strategy, ensuring managed cloud requirements shape the SAS’s product development lifecycle.
• Experience defining pricing models, packaging strategies, and go-to-market frameworks for cloud offerings.
• Deep understanding of cloud service architecture, managed cloud delivery models, and cross-product integrations.

Additional Competencies, Knowledge, And Skills

• Ability to understand product or service features and describe associated customer value.
• Organizational skills for managing commitments, schedules, and deadlines.
• Strong interpersonal and teamwork skills.
• Skilled in effective communication, influencing and negotiation.
• Ability to map market requirements into service offer features.