Managed Care Collection Specialist
Trilogy Health Services, LLC · Louisville, KY · 4 wk ago
AccountingFull-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer relationships and provide technical support
- Identify and resolve customer issues through effective communication and problem-solving skills
- Collaborate with cross-functional teams to ensure customer satisfaction
Requirements
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in IT support or customer service
- Strong problem-solving and communication skills
- Proficiency in Microsoft Office Suite
Qualifications
- Excellent interpersonal and communication skills
- Ability to work independently and manage multiple tasks simultaneously
- Knowledge of common IT troubleshooting tools and techniques
Skills
- Customer service orientation
- Technical troubleshooting skills
- Attention to detail
Benefits
- Competitive salary
- Flexible schedule options
- Health insurance coverage
- Professional development opportunities
Pay
$50,000 - $60,000 annually
Schedule
Full-time, 40 hours per week