Male Guest Experience Attendant (Locker Area)

About the role

As a Housekeeper, you will be responsible for maintaining AIRE's exceptional standards of service and cleanliness. You will ensure an immaculate and welcoming environment for all guests in the locker room. Your professionalism, attention to detail, and commitment to excellence will elevate the luxury experience AIRE is known for. You will also interact with clients at the beginning and end of their service, assisting them as they prepare to enter the bath area and providing support at the conclusion of their experience. Additionally, you will monitor locker room supplies, manage laundry inventory, and ensure the locker room and common areas remain pristine throughout your shift.

Responsibilities

• Ensure the wellbeing of clients in the changing room area, overseeing their comfort, providing necessary products, and maintaining impeccable cleanliness and tidiness for client reception.
• Address client queries and concerns, offering assistance to enhance their overall experience.
• Uphold the highest standards of conduct in all activities, ensuring adherence to AIRE's style of dress, communication, and physical appearance requirements as per the company's grooming standards.
• Cleaning and sanitizing locker rooms, showers, and other areas to meet high standards, promptly addressing maintenance issues.
• Replenishing toiletries, hygiene products, and other essentials, ensuring that all items are neatly arranged and accessible to guests.
• Emptying trash bins, replacing liners, and ensuring trash areas are odor-free and sanitary.
• Sweeping and mopping floors to prevent dirt buildup, using appropriate cleaning agents for marble or tile surfaces, and keeping floors dry to ensure guest safety.
• Collecting used towels for laundering, restocking fresh towels, and maintaining organized towel displays for a polished look.
• Thoroughly cleaning showers, sinks, toilets, and mirrors, sanitizing high-touch areas frequently, and censuran no water spots or soap residue.
• Wiping down lockers, benches, and surfaces regularly to ensure they are spotless and free of dust, fingerprints, or smudges.

Requirements

Key Requirements: - Prior experience in the hospitality, spa, or gym industry, is preferred. - Customer-oriented with excellent interpersonal skills. - Professional appearance and demeanor. - Detail-oriented with great organizational skills. - Able to stand for long periods and lift up to 40lbs.

Qualifications

Qualifications: - High school diploma or equivalent. - Previous housekeeping experience is preferred but not required. - Ability to work flexible hours including weekends and evenings.

Skills

Skills: - Strong attention to detail. - Excellent customer service skills. - Ability to work independently and as part of a team. - Knowledge of cleaning supplies and equipment.

Benefits

Benefits: - Pay: $19/hour plus tips. - United Healthcare Insurance: medical (major), dental, and vision. - Sick days (5). - Growth opportunities. - Life insurance. - 401K savings plan. - Commuter Benefits Program. - Complimentary Bath Experience (once a month). - Employee Bath Experience discounts (including friends/family). - Employee Perks Program (TicketsAtWork). - Employee Referral Bonus Program. - Team spirit is our greatest asset!

Pay

$19/hour plus tips.

Schedule

Flexible schedule including weekends and evenings.