Jobs · Customer Service · Colorado

Malama Ambassador / Birth Equity Advocate - Bilingual (Part-Time) - Colorado

Malama Health · Pueblo, CO · 1 mo ago
HybridCustomer Service$9.2/hrPart-time

Role Responsibilities

  • Community Outreach & Relationship Building
  • Conduct in-person outreach at WIC clinics, FQHC waiting rooms, and CBO program sites across assigned counties
  • Build trusted relationships with pregnant and postpartum Medicaid members
  • Distribute Malama provider kits, flyers, stands, stickers, and other outreach materials
  • Represent Malama at community events including baby showers, health fairs, and partner-hosted convenings
  • Identify new local partnership opportunities and share learnings with the Malama team
  • Events & Local Activations
  • Help organize or staff monthly pop-up events, baby supply giveaways, community baby showers, and clinic tabling days
  • Congnorate basic event logistics with support from the Malama team
  • Share photos, learnings, and outcomes from events
  • Help gather feedback from moms and community partners on what resources are most needed
  • Social Media & Community Awareness
  • Engage thoughtfully in local mom groups, Facebook communities, and other online spaces
  • Create simple, authentic content in your own voice to build trust and awareness
  • Share event updates, local resources, postpartum wellness information, and Malama education
  • Help test what types of local content drive engagement and member interest
  • Tracking & Reporting
  • Keep a clear record of outreach activity, including clinics visited, contacts made, materials distributed, events attended, and follow-up needed
  • Participate in regular Malama team check-ins with other ambassadors
  • Share what is working, what is not working, and what the team should test next
  • Help build the first version of Malama's ambassador playbook

    Requirements

    • Deep ties to and lived experience in the communities served: Denver, Aurora, Colorado Springs, Pueblo, or other Colorado communities with high maternal health needs
    • Commitment to birth equity, reproductive justice, and culturally congruent care
    • Strong interpersonal skills and ability to build trust with diverse populations
    • Comfort with engaging with CBOs, following up, and tracking outreach activities

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