Makerspace Lab Assistant

Description

The Makerspace Lab Assistant is responsible for overseeing member use of the space and assisting with machine reservations and in-space purchases. This is a part-time position, 8-20 hours per week, with mostly Fridays and some flexibility for additional weekday and Saturday coverage.

All candidates must submit a completed online application at our website: https://www.macc.edu/jobs/. A cover letter, resume/curriculum vitae, transcripts, and any other relevant documents should be uploaded with the application. Review of applications will begin immediately.

Qualifications

• Personable with a desire to work with the community and create relationships with members
• Understanding of, or willingness to learn Square POS system and software
• Understanding of, or willingness to learn Bookly reservation software
• Interest in and ability to learn the equipment and software and share the learned knowledge
• Mechanically inclined with the ability to confidently troubleshoot and proactively problem-solve
• Possess the confidence to address member safety and policy violations
• Ability to work with minimal to no supervision
• First Aid, CPR, and AED training, or willingness to receive this certification

Job Responsibilities

• Maintain a safe, clean, and creative work environment for MACCLab.
• Maintain continuity of service in member assistance and machine knowledge between the Makerspace Assistant and Makerspace Director.
• Oversee day-to-day operations of the makerspace equipment. Assist members with machine difficulties, assess the need for service, and alert the Makerspace Technician of machine maintenance or repair needs.
• Aid members/users with memberships, class enrollments, machine reservations, and material purchases.
• Monitor and aid members/users in the safe use and handling of equipment and materials.
• Work with Makerspace instructors to prepare necessary documents and materials for class based on course enrollment. Track course attendance and alert Makerspace Director of any no-show students.
• Aid Makerspace Director in inventory tracking and alert them of material needs for classes and purchases.
• Understand, adhere to, and hold members accountable to, the processes and policies of makerspace use.
• Possess a general knowledge of all space equipment and policies to adequately direct tours and answer potential member/user questions.
• Understand and follow proper opening and closing procedures.
• Remain organized and communicate effectively with Makerspace Technician and Makerspace Director.
• Reports to the Makerspace Director.