MAKE-READY TECHNICIAN - Falconhead

About the role

The Make-Ready Technician prepares apartment units for new residents by performing general maintenance, repairs, and housekeeping tasks to ensure units and property facilities are in optimal condition. This role involves troubleshooting, diagnostics, and completing maintenance service requests while adhering to safety standards and local regulations.

Responsibilities

• Complete all maintenance service requests as assigned in a timely manner.
• Ensure apartment units are turned over efficiently and within established timelines.
• Follow and complete the make-ready and punch checklist to ensure all tasks are finished.
• Identify and address issues requiring repairs, including basic electrical, plumbing, carpentry, drywall, and appliance repairs (e.g., toilets, light switches, garbage disposals, ceiling fans).
• Install and remove appliances, ceiling fans, light fixtures, and blinds.
• Perform touch-up painting for both exterior and interior surfaces.
• Respond promptly to tenant requests, delivering excellent customer service.
• Ensure compliance with all Federal, State, and local laws, including Fair Housing regulations.
• Perform any other duties as assigned to ensure smooth operations.

Requirements

• Proficient in basic electrical, plumbing, drywall/paint, carpentry, ceramic/tile, and appliance installation, removal, and repairs.
• Experience with turnovers and make-readies of vacant units in the multifamily industry is preferred.
• High school diploma or equivalent required.
• Strong multitasking abilities, with excellent organizational skills and the ability to meet deadlines.
• Availability to work on-call, including after-hours and weekends, as needed.

Physical Requirements

• Capable of lifting and carrying objects weighing up to 50 lbs. regularly and up to 100 lbs. occasionally.
• Ability to stand, bend, stoop, squat, and kneel for extended periods.
• Must be able to safely climb ladders and stairs as part of daily tasks.

Working Conditions

• Hands-on role combining physical work with occasional office responsibilities.
• Significant time spent outdoors, with exposure to varying weather conditions and elements.