Make Ready Technician

Department: Machine Division (MAC) · Employment Type: Full Time · Location: San Antonio

About the role

It is the responsibility of the Make Ready Technician to complete PDI and Make Ready Activities for new equipment purchased for sales or rental not requiring the assistance of a HOLT Service Department. The New Equipment Prep Tech will also coordinate and facilitate PDI and make ready activities for machines requiring field assembly. The position will work closely with local service departments when a PDI or Make Ready requires service assistance.

Responsibilities

• Complete make ready & PDI activities for new equipment or refer to local shop for further disposition
• Install work tools consistent with the application or configuration
• Collaborate with customers, other departments, & outside services to complete field assembly
• Document incoming damages & communicate with New Inventory Department
• Perform record keeping on activities related to the PDI & make ready process
• Maintain equipment and work areas – keep in good, clean, and orderly condition
• Maintain regular and punctual attendance
• Work safely always and adhere to all applicable safety policies; comply with all company policies, procedures, and standards
• Perform other duties as assigned

Requirements

Knowledge, Skills, and Abilities

• Proficient with current computer software systems, related hardware, and machine electronic systems
• General knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Knowledge of construction rental equipment industry and ability to demonstrate safe operating skills
• Perform basic troubleshooting and diagnosing of equipment malfunctions and failures
• Technical knowledge and experience with Caterpillar heavy equipment preferred
• Ability to determine causes of operating errors and decide corrective actions
• Strong planning and coordination skills
• Excellent interpersonal skills to establish working relationships with multiple departments and various levels of the organization
• Demonstrate the ability to start-up and safely operate all types of construction rental equipment
• Ability to communicate clearly and effectively, both verbally and in writing
• Ability to accurately compile and maintain documentation

Education and Experience

• High school diploma or equivalent preferred
• More than three years of work-related skill, knowledge, or experience required
• Service technician-related experience preferred
• Ability to operate heavy construction equipment and familiarity with Caterpillar equipment preferred

Supervisory Responsibilities

None

Travel

Some travel may be required

Physical Requirements

• Extended periods in the upright position
• Frequent communication with others; must be able to exchange accurate information
• Frequently move materials or equipment weighing up to 50 pounds
• Constant movement and use of limbs; requires good manual dexterity, coordination, and stamina
• Ascend/descend with gradual or continuous progress using both hands and feet; climb up and down ladders and/or equipment
• Routinely react to visual, auditory, and other signals, including alarms and instructions; visually inspect work

Work Environment

• Regularly works outdoors around moving mechanical parts
• May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
• Noise level may be loud at times
• Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment
• Requires wearing common protective or safety equipment
• Required to perform work in cramped spaces and/or high places
• Frequently works at a fast pace with unscheduled interruptions