Major Account Executive, SMB Sales - Livonia, MI

Job Overview

The Major Account Executive, SMB Sales is a true hunter role! We're seeking highly skilled, results-oriented, and persistent sales professionals to bring our products and services to underserved markets.

Job Responsibilities

• Cold Calling: Generate and work leads through prospecting, cold calling, and networking up-market.
• Customer Needs: Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets, and accessories.
• Sales Approaches: Devise creative and effective sales approaches, solutions, and proposals.
• Deal Negotiation: Negotiate and close deals.
• Retail Partnership: Partner proactively with Retail Stores in assigned territory to drive Business Sales results through education on Business Sales products and services and closing on Business Sales leads.
• Sales Automation: Fully utilize all sales force automation, funnel management, and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting.
• Knowledge Update: Continuously update knowledge of products, services, industry trends, and the competitive dynamics of the marketplace. Participate in training opportunities on products and services and attend sales meetings.

Education and Work Experience

• High School Diploma/GED (Required)
• 4-7 years outside sales experience with demonstrated history of sales achievements in a commissioned environment (Preferred)
• 2 years experience solutions/applications selling (Preferred)
• 2 years telecommunications / technical sales (Preferred)

Knowledge, Skills and Abilities

• Task Management: Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required)
• Customer Service: Demonstrated experience delivering superior customer service and attention to detail (Required)
• Communication: Excellent interpersonal, written, and oral communication skills (Required)
• Negotiation: Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required)
• Proposal Writing: Experience preparing, delivering, and following-up on product/service proposals and pricing quotations (Required)

Licenses and Certifications

• At least 18 years of age
• Legally authorized to work in the United States

Travel

Travel Required (Yes/No): Yes

DOT Regulated

DOT Regulated Position (Yes/No): No

Safety Sensitive Position

Safety Sensitive Position (Yes/No): No

Benefits

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

Talent Development

As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

Equal Opportunity Employer

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Drug-Free Workplace

T-Mobile maintains a drug-free workplace.