Maitre D' - Front Desk
Squeeze Massage · Charlotte, NC · 4 wk ago
On-siteInformation TechnologyPart-time
THE PERKS
- Competitive hourly rate
- Health benefits (including vision & dental) and 1-week paid vacation for our employees who work just 32 hours or more. That’s as few as 4 shifts per week!
- Paid Sick Leave
- 1 free Mid Squeeze (50-minute massage) a month
- All add-ons are complimentary. That means no quotas or upselling!
- Annual performance raises ($1/year)
- Flexible schedules
- Responsive, empathetic, and understanding Management providing on-site leadership
- A revolutionary, feel-good culture (including snacks to keep you fueled, points from peers redeemable for gift cards, and branded swag)
- Quarterly paid training: we bring in an outside speaker to train on everything from mindfulness meditation to personal finance, all in the interest of helping our team members grow
- Nurturing, supportive environment, no matter where you're at in your career
- Leverage and career advancement opportunities in management and training
- Team-building offsites
- Feel-good partnership with Canine Companions (for every membership sold, we donate a day of canine support to a person with a disability)
ABOUT YOU
- You are experienced in managing front-of-house operations for high-volume retail service businesses, exceptional with technology, and acutely aware of your surroundings.
- You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who walks through your doors.
- You are energetic and detail-oriented. You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills.
- You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle.
- You can’t help but grow and are constantly striving to be your best self, and you’re excited to leap into a rewarding adventure with Squeeze.
YOUR RESPONSIBILITIES AT SQUEEZE
- Check in and greet guests with a warm and friendly welcome
- Provide over-the-top, exceptional guest service
- Ensure front of house and guest lounge is maintained to Squeeze standards
- Expert at all things app-related! Squeeze’s experience is digital end-to-end, so you’ll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more
- Resolve guest issues in the shop