Maison Host-Chicago
About the role
We are seeking an individual who embodies a passion for luxury fashion and retail, with either a Bachelor’s degree in Fashion, Retail, or a related field, or a year of experience in a retail, contact center, or customer service environment. The ideal candidate thrives in dynamic customer-facing environments, demonstrates excellent communication skills, and is proficient with Microsoft Office. Fluency in multiple languages is a plus.
Responsibilities
- Greet customers in a timely, professional, and engaging manner
- Direct visitors to the appropriate person within the boutique and manage inbound calls
- Provide written responses to customer inquiries via Email and Chat, addressing topics such as hours of operation and queries about the repair process
Career Development
By joining Van Cleef & Arpels, you will be part of a Maison where employee career development is a core priority. Upon arrival, you will receive immersive training on our history, know-how, and creations.
Pay
Salary: $25–$26 per hour.
Benefits
Richemont offers a generous compensation and benefits package for eligible employees.