Maison Host-Atlanta (Phipps Plaza)
Van Cleef & Arpels · Atlanta, GA · 1 mo ago
On-siteOTHRFull-time
About the role
Reporting to the Boutique Director, you will be responsible for delivering an exceptional client experience in a luxury boutique setting.
Responsibilities
- Greet customers in a timely, professional, and engaging manner
- Direct visitors to the appropriate person within the boutique and manage inbound calls
- Provide written responses to customers’ inquiries via email and chat, covering topics such as hours of operation and the repair process
Requirements
- Bachelor’s degree in Fashion, Retail, or a related field, or one year of experience in a retail, contact center, or customer service environment
- Thrives in dynamic customer‑facing environments
- Excellent communication skills
Skills
- Proficiency with Microsoft Office (required)
- Fluency in multiple languages (a plus)
Benefits
- Immersion in the Maison’s history, know‑how, and creations through dedicated training upon arrival
- Career development focus as part of Van Cleef & Arpels’ commitment to employee growth