Maison Host - Miami Design District

About the role

Reporting to the Sales Manager, you will be responsible for delivering an exceptional client experience in a luxury fashion boutique.

Responsibilities

• Greet customers in a timely, professional, and engaging manner
• Direct visitors to the appropriate person within the boutique and manage inbound calls
• Provide written responses to customers’ inquiries via email and chat, addressing topics such as hours of operation and queries about the repair process

Requirements

• Passion for luxury fashion and retail
• Thrives in dynamic customer‑facing environments
• Excellent communication skills

Qualifications

• Bachelor’s degree in Fashion, Retail, or a related field
• Or one year of experience in a retail, contact center, or customer service environment

Skills

• Proficiency with Microsoft Office (required)
• Fluency in multiple languages (plus)

Benefits

Richemont offers a generous compensation and benefits package for eligible employees.

Pay

Salary will be negotiated based on skills and prior work experience.