Maintenance Technician - View at North Hills

About the role

Responsible for service request completion stats, resident satisfaction surveys, and making ready standards. On-call shifts are required, with weekends and nights being highly possible.

Responsibilities

• Troubleshoot, diagnose, and repair service issues in apartment homes and buildings.
• Prepare vacant apartment homes for leasing and new move-ins.
• Maintain grounds, common areas, and amenities to highest curb appeal standards.
• Complete preventative maintenance tasks and inspections as directed.
• Participate in snow removal efforts.
• Share in emergency call rotation.
• Ensure the successful execution of all company operations policies and procedures.
• Deliver the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.

Requirements

• Two years maintenance experience and/or training.
• A high school diploma or equivalent.
• A trade school or industry training is a plus.

Qualifications

• Must demonstrate the ability to frequently lift, carry, and move items weighing up to 50 lbs. without assistance.
• Be able to withstand prolonged standing and repetitive activities, to include but not limited to walking, climbing, bending, stooping, squatting, crouching, and kneeling.
• Regularly use hands to manipulate tools, machinery, equipment, and supplies.
• Work is performed at varying interior, exterior, and mechanical locations at a residential apartment community.
• Frequent direct interaction with residents and community team.
• May need to drive personal vehicle on property at times.

Skills

• General building maintenance experience including apartment turnover, plumbing, electrical, HVAC, appliance repair, carpentry, construction.
• Effective verbal and written communication skills.
• A strong desire to continuously improve technical skills.
• Safety and proficiency in using small hand tools and power tools.
• Ability to stay organized, detailed, and efficient in a fast-paced environment.

Benefits

• Medical, Dental, and Vision Insurance.
• Flexible Spending Accounts for Medical Expenses and Dependent Care.
• Short-Term and Long-Term Disability Income Insurance – both at no cost!
• Life Insurance – at no cost!
• Additional buy-up option available for Life Insurance.
• 401K plan with employer match.
• Tuition assistance program - up to $4,000/annually.
• $1,000 employee referral rewards.
• 15 Paid PTO days per year.
• 1 Volunteer Time Off day per year.
• Paid holidays and 2 floating holidays.
• Sign-on bonus and On-call bonus of 20%.
• A 15% rent discount at any Berger community on your first day of employment.

Pay & Schedule

• Pay rate: $21-$23/hour.
• Monthly renewal bonus.
• Work order completion bonus.
• On-call bonus of $20/day.