Maintenance Technician Supervisor

About the role

The Facilities Supervisor assists the Facilities Manager in the maintenance of bowling/Spo-cha equipment and/or amusement arcade games. In addition, the Facilities Supervisor supports the Company's programs designed to promote all products and/or services.

Responsibilities

• Provides tasks to team appropriately depending on the condition of the facility including Bowling, Arcade and Spo-cha machines.
• Follows up to complete any assigned work.
• Assists the Facilities Manager in servicing and maintaining the facility, bowling/Spo-cha equipment, and amusement arcade games.
• Responsible for assisting Facilities Manager in the direction and supervision of department mechanics.
• Responds to customer complaints of machine malfunction; analyzes the mechanism to find the root of the problem.
• Responds to error calls for any bowling, spo-cha or amusement arcade issues.
• Maintain support and communication programs designed to promote products or services for the Bowling and Amusement Departments.
• Follows equipment operational compliance with appropriate laws and policies including OSHA safety practices and procedures.
• Trains other mechanics in safety procedures and standards of operation for all equipment, building maintenance, and preventative maintenance programs.
• Stays informed on company’s policies and procedures under the direction of Facilities Manager as they relate to the Bowling and Amusement Departments.
• Cleans and organizes the workshop.
• Updates the R1/manufacturer’s preventative maintenance charts for the bowling center equipment as posted.
• Conducts maintenance and repairs on bowling lanes, pinsetters, oiling machines and other bowling-related equipment.
• Must successfully complete the mechanic training programs for the pinsetter type of their assigned center, as well as any other training programs developed for their position.
• Assist Facilities Manager with the installation, maintenance, and repairs of both mechanical and electronic issues in arcade machines.
• Conducts maintenance and repairs on arcade machines, and other general facility areas.
• Must successfully complete the mechanic training programs designed for their position.
• Updates the R1/manufacturer’s preventative maintenance charts for the Spo-Cha equipment as posted.
• Conducts maintenance and repairs on Spo-Cha equipment and Spo-Cha arcade machines.
• Assist Facilities Manager with the installation, maintenance, and repairs of both mechanical and electronic issues in Spo-Cha arcade machines.
• Performs other Facility maintenance and repair tasks.
• Ability to readily identify most common problems with components such as controls and audio systems.

Qualifications

• Technical Facilities Supervisor must possess a strong sense of customer service and interpersonal skills to include high integrity and respect for everyone.
• The Facility Supervisor must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).
• Education and/or Experience: 3 - 5 years of related experience; or equivalent combination of education and experience.