Maintenance Technician - Student Housing

Responsibilities

• Provide outstanding customer service to residents, guests, vendors, and team members
• Complete routine service requests within 24 hours as directed by the Maintenance Supervisor
• Walk common areas daily before 9 am to inspect for cleanliness, safety concerns, and maintenance issues
• Maintain the shop, tools, and storage areas according to company policy
• Assist with trash pickup, breezeway cleanliness, and enforcement of community standards
• Support make-ready process in accordance with the turn schedule, including vendor lock installation within 24 hours of key return
• Complete turnkey checklists and obtain Maintenance Supervisor approval prior to and after work completion
• Change out vendor locks once units are leased and move-ins are scheduled, documenting in required systems
• Assist vendors during turn and communicate progress or concerns to the Maintenance Supervisor
• Complete unit punch items as directed
• Perform pool maintenance and chemical logging in accordance with local code, when applicable
• Maintain required safety logs (MSDS, OSHA, EPA) and stay current on compliance updates
• Participate in preventative maintenance activities, including monthly inspections and quarterly filter changes
• Inspect units for safety concerns, mold, and HVAC operation during scheduled inspections
• Maintain accurate timekeeping and obtain approval for overtime as required
• Participate in rotating on-call coverage, including evenings, weekends, and holidays
• Attend monthly safety meetings and contribute to continuous improvement efforts
• Communicate supply and inventory needs to the Maintenance Supervisor

Qualifications

• High school diploma or GED required
• 1–3 months of related maintenance experience or equivalent combination of education and experience
• Working knowledge of electrical, plumbing, HVAC, and basic construction
• Certified HVAC as required
• Valid driver’s license and proof of insurance
• Must have own tools
• Ability to read, write, and communicate effectively
• Strong customer service skills and professional demeanor
• Organized, detail-oriented, and able to manage multiple priorities
• Ability to lift and carry heavy loads, climb ladders, and work in confined or elevated spaces
• Ability to work weekends, overtime, and participate in on-call rotation as required