Maintenance Technician - Story at Wesley Chapel

About the Role

As a Maintenance Technician, you will perform technical and mechanical work to ensure the inside and external buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality by performing maintenance-related tasks.

Responsibilities

• Completes assigned work orders generated from resident requests for service within 24 to 48 hours, as well as routine upkeep on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by finishing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, avoiding waste of materials and supplies, and practicing correct use of tools and equipment.
• Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance shop by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs.
• Completes documentation and other paperwork in a timely, accurate, and complete fashion to appropriately document and track service requests.
• May periodically inspect work performed by contractors, vendors, and other service providers to verify the work, materials, and services meet quality standards, scope, and specifications as required.
• Complies with RangeWater Residential’s safety and risk-management policies by attending and participating in routine safety meetings, completing required OSHA and safety-related training, and reporting accidents and incidents promptly and accurately.
• Demonstrates customer service skills by treating residents and others with respect, interfacing face-to-face with residents and the service team, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency. This includes working in a stressful environment and maintaining professionalism with co-workers and residents.
• Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate physical needs to management.
• Other duties as assigned.

Schedule

• 40 hours per week.
• Typical site hours of operation (may vary by location):
  • Monday – Friday: 9am – 6pm
  • Saturday: 10am – 5pm
  • Sunday: 1pm – 5pm
• Must be available to work weekends when scheduled and take calls during evenings, weekends, and holidays.

Requirements

• Must be able to perform essential job functions unaccompanied.
• Works in frequent exposure to outside elements where temperatures, weather, odors, and/or landscape may be unpleasant and/or hazardous.
• Must be able to work a flexible work schedule.

Qualifications

• Education: High School Diploma or GED equivalent.
• Experience: 1-3 years of apartment maintenance experience or equivalent preferred.
• Skills:
  • Strong communication and interpersonal skills with the ability to connect at all levels.
  • Proficiency in internet, word processing, spreadsheet, and database management programs for reporting purposes.
  • Strong proficiency in property management software (preferably Entrata, Yardi, and/or One Site).
• Licenses and Certificates:
  • Current valid driver’s license.
  • Maintenance Technicians must have EPA certifications Type I and II or Universal for refrigerant recycling, as well as all certifications required by State and Local jurisdictions.

Physical Requirements

• Weights: Must be able to push, pull, lift, carry, or maneuver weights up to 50 pounds independently and 150 pounds with assistance.
• Mobility: Frequently required to stand, walk, reach with hands and arms, climb, stoop, and squat. Intermittently required to sit and perform keyboard work.
• Travel: Routine local travel may be required for business-related errands, meetings, and training. Non-local travel may occasionally be required.

Benefits

• Two+ weeks of PTO.
• Paid holidays.
• Medical, dental, and vision insurance.
• 401(k) enrollment opportunity.
• Employer-paid basic life and short-term disability insurance.
• Paid parental leave for birthing and non-birthing parents (after 6 months).
• Potential opportunity for savings in rent (property and ownership specific).
• Cell phone allowance.
• Additional benefits available.

Culture

RangeWater fosters a strong culture with a higher purpose, performing better in the long run. Our core values are:

• People-focused
• Collaboration
• Integrity
• Service
• Results-driven
• Experience-centric
• Innovation

Our leaders care about the well-being of all employees and recognize the importance of work-life balance.