Maintenance Technician, Phoenix

I’m Tommy, CEO of A1 Garage Door. I started the company in 2007, and we’ve since grown to cover almost half the United States. Our vision is to become America’s largest and most trusted garage door company.

About the role

As a Maintenance Technician, you’ll handle our Annual Maintenance Club Tune Ups. Our team will train you on everything you need to know to thrive in your very own market—no previous garage-door experience required.

You should apply if

• You love to make things work perfectly
• You can explain mechanical things in a simple way
• You like to help people and solve problems for them
• Your peers describe you as methodical, reliable, and trustworthy
• You’re self-motivated and enjoy working autonomously
• You move fast, you’re always busy, and no task is too small or too big
• You have experience with repairs and maintenance in the home-service industry, manufacturing, automotive, etc.

You shouldn’t apply if

• You prefer working where there are no customers to talk to
• You think manual labor is for other people
• You are not weather resistant (hot/cold depending on geography)
• You are unlikely to follow what you were taught in class and apply it with gusto

Responsibilities

• Handle Annual Maintenance Club Tune Ups
• Complete garage-door inspections following a checklist
• Handle callback visits when we don’t get it right the first time
• Focus on turning negative experiences into positive ones
• Educate customers on their door and findings from the inspection
• Receive POs for the warehouse and update inventory with exact counts
• Assist the Area Manager or Market Lead with load-outs for techs and installers
• Maintain physical counts in the warehouse and update inventory

Requirements

• Be nice—we mean it
• Able to bend, climb, kneel, and stand for long periods
• Physically able to lift 50 lbs
• Valid driver’s license for at least 3 years with a clean driving record
• Ability to pass a pre-employment drug test (not including THC) and criminal background check
• Knowledge of basic software such as navigation apps, Google, tablets, and computers
• Basic knowledge of hand tools
• Reading skills and basic math skills (measurements, payments) required; GED or HS diploma not required
• Professional appearance
• Current eligibility to legally work in the United States

Training & career path

Our apprenticeship is a 4-week training program at the A1 Training Academy in Phoenix, AZ. A1 covers flights and accommodations for the duration of your training. You’ll typically work 45–50 hours a week as an apprentice and qualify for overtime for hours over 40. Once you complete training, you’ll receive a $1,000 bonus and graduate to a junior maintenance technician, performing your duties in and around your market.

Benefits

• Medical, dental, and vision coverage
• 401K
• Paid Time Off
• Weekly pay
• Internal promotion opportunities
• Company swag

Please note: benefits are not available for part-time, temporary, or contract roles.