Maintenance Technician - Multifamily
About the role
The Maintenance Technician is responsible for maintaining the physical integrity of the community by performing routine maintenance, repairs, and preventative services to ensure a safe, clean, and well-functioning environment for residents, visitors, and staff.
Key Responsibilities
Perform routine and emergency maintenance on residential units and common areas
Diagnose and repair issues related to plumbing, electrical, HVAC, appliances, carpentry, and general building systems
Complete service requests in a timely and professional manner
Participate in on-call rotation for after-hours emergency maintenance
Make-Ready & Unit Turns: Prepare vacant apartments for new residents, including:
- Painting, patching, and cleaning units
- Repairing or replacing fixtures, appliances, locks, and hardware
- Inspecting HVAC systems and replacing filters
- Ensuring units meet “market ready” standards within required timelines
Preventative Maintenance: Perform scheduled preventative maintenance on equipment and property systems, conduct regular inspections of buildings, grounds, and mechanical systems, identify and report potential issues before they become major repairs
Property Upkeep: Maintain cleanliness and safety of grounds, amenities, and common areas, assist with trash removal, pressure washing, and general upkeep, support seasonal maintenance needs as required
Compliance & Safety: Follow all company policies and procedures, as well as federal, state, and local regulations (OSHA, ADA, Fair Housing), adhere to all safety protocols and properly use personal protective equipment (PPE), maintain accurate records of completed work orders and inspections
Resident Relations: Provide professional and courteous service when interacting with residents, communicate effectively regarding maintenance timelines and updates, support a positive resident experience through quality workmanship and responsiveness
Qualifications
Previous experience in apartment maintenance, facilities maintenance, or a related field preferred
Basic knowledge of plumbing, electrical, HVAC, and general repair work
Able to troubleshoot and complete repairs independently
Must be able to follow directions and work as part of a team
Availability for on-call rotation and flexible scheduling as needed
Physical Requirements
Must be on feet for extended periods (66%–100% of the time)
Frequent bending, kneeling, climbing stairs/ladders, and reaching overhead
Ability to lift and carry 1–50 lbs regularly; occasionally up to 75 lbs or more
Ability to operate tools and maintenance equipment safely