Maintenance Technician - Marquis on Carmel Valley

About the Role

At CWS, the Maintenance Technician’s primary responsibility is to enhance the integrity of the community while maintaining exceptional customer service. This role is essential in keeping our community operating smoothly and according to safety standards. Expect a great amount of interaction with customers, residents, and guests, therefore maintaining a high level of customer service is imperative to the success of this position.

CWS Values

You will embrace our core values and set an example for the team by demonstrating these values on a daily basis. Make safety a top priority, ensuring the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind when conducting any business activities.

Responsibilities

• Prepare make-ready apartments
• Complete service requests
• Perform common area maintenance
• Maintain inventory and shop organization
• Participate in preventative maintenance program
• Participate in resident satisfaction programs
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members
• Participate in the CWS Risk Management and Safety Programs

Qualifications

• High school diploma or GED (preferred)
• Minimum 1 year previous experience in apartment maintenance or a trade requiring basic knowledge of electricity, plumbing, carpentry, painting, and HVAC (preferred)
• Applicable certifications including EPA, HVAC I & II, and CPO (required)
• Valid driver’s license and current automobile insurance (required)
• Basic set of hand tools (required)

Skills

• Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English
• Basic computer skills
• Able to adhere to set and variable work schedules, including weekends and emergencies as required
• Able to establish and maintain effective working relationships
• Able to maintain a professional and ethical atmosphere
• Able to perform work responsibilities at locations other than the “home” property
• Able to travel within major metropolitan areas and attend company functions in other cities
• Able to respond to emergency calls outside of normal business hours

Benefits

• 50% apartment rental discount for onsite team members and 20% for all other employees
• Multiple medical, dental, and vision plan options
• Company-paid life and disability insurance
• Paid parental leave
• 401(k) with company match
• Pet insurance
• Tuition reimbursement
• Flexible spending and health savings account options
• Fitness Bucks program for fitness-related activities, equipment, and wellness purchases
• Paid time off, company holidays, floating holiday, and birthday holiday

Work Environment

Work is performed throughout residential apartment communities, including occupied units, vacant apartments, exterior grounds, and maintenance areas. The position regularly involves exposure to varying temperatures, noise, dust, fumes, chemicals, power tools, and moving mechanical equipment.

Physical Requirements

Requires frequent physical activity including walking, standing, bending, kneeling, crouching, climbing ladders, and working in confined or elevated spaces. Regularly lifts, carries, pushes, or pulls tools, appliances, equipment, and supplies up to 50 pounds. The position involves exposure to varying weather conditions, maintenance equipment, chemicals, and other environmental conditions associated with property maintenance operations.