Maintenance Technician - Madison Way

About the role

HNN Communities is seeking a Full-Time Maintenance Technician to join their dynamic team in Lynnwood, WA. DevCo Residential is a privately held and owner-operated professional property management company specializing in multifamily and mixed-use properties across the West Coast to Midwest regions. Their mission is to provide outstanding housing while balancing short-term returns with long-term housing preservation and value, fostering a reputation of excellence.

Responsibilities

• Maintain the physical condition and general upkeep of the community following Company operating and safety standards.
• Thoroughly complete work orders within the expected timeframe according to Company policy and standards.
• Prepare make-ready apartment homes including painting, flooring, cleaning, rekeying, and general repairs, according to Company unit turn policies and standards.
• Adjusting heat and properly securing doors and windows in all vacant apartment homes.
• Cleaning and trashing out vacated apartment homes, including physical evictions.
• Properly document all abandoned belongings and storage/disposal according to Company policy.
• Maintain community grounds, pool and spa, common areas, trash compactor, pet stations, controlled access buildings, and amenities to keep areas clean, operational, and safe for all residents and guests.
• Perform regular lighting checks and repairs.
• Maintain safety records utilizing company software.
• Ensure documentation is completed in a timely manner including service request, pool safety logs and any other documentation as directed by supervisor.
• Ensure proper testing and maintenance of community pumps, boilers, fire control systems, backup generators, smoke and carbon monoxide detector systems as directed by supervisor.
• Auxiliary landscaping maintenance including pressure washing, irrigation system repairs, and watering of lawn/landscape areas.
• Perform regular inspections of the community, including pre move-out inspections, move-out inspections, and preventative maintenance inspections.
• Promptly and professionally respond to after-hours emergency calls as assigned.
• Ensure all workshops and utility rooms are clean, orderly, and safe.
• Adhere to all Company safety and OSHA requirements.
• Perform maintenance projects and tasks with minimal supervision consistent with Company policy and direction from supervisor.
• Inform appropriate supervisor(s) of any observed or potentially hazardous situations for residents, team members, and guests, including all injuries/incidents.
• Uphold proper security practices including appropriate key control procedures.
• Participate in the success of resident events, community programing and local/non-profit programs as assigned.
• Provide excellent customer service to all residents, prospects, and guests.
• Complete assigned tasks by deadlines and communicate any obstacles with your supervisor in advance.
• Work collaboratively and respectfully with peers, other team members and departments.

Requirements

• Minimum one year of maintenance related experience, preferably as a Maintenance Technician.
• Competent and efficient in all aspects of maintenance operations including electrical, plumbing, pool maintenance, appliance repair, carpentry, and painting.
• Ability to provide exceptional customer service to address the needs of residents in a friendly and professional manner.
• Familiarity with technology including MS Office Suite (Word, Excel, PowerPoint, and Outlook) and iPads/tablets.
• High school education or equivalent required.
• Must be 18 years of age or older.
• Valid driver's license required.
• Must be able to speak, read and write English in a manner sufficient to carry out duties.
• Successful completion of background check and drug screen required.
• Must be legally qualified to work in the U.S. meeting I-9 guidelines.

Qualifications

• Experience in maintenance operations including electrical, plumbing, pool maintenance, appliance repair, carpentry, and painting.
• Customer service skills to address the needs of residents in a friendly and professional manner.
• Technology proficiency including MS Office Suite and iPads/tablets.
• High school diploma or equivalent.
• Age 18 or older.
• Valid driver's license.
• English language proficiency.
• Background check and drug screen clearance.

Skills

• Electrical maintenance
• Plumbing maintenance
• Pool maintenance
• Appliance repair
• Carpentry
• Painting
• Customer service
• MS Office Suite
• iPads/tablets

Benefits

• Over 90% company-paid medical benefits for employee coverage.
• 100% company-paid dental and vision benefits for employee coverage.
• Healthcare and dependent care flexible spending accounts.
• Company-paid life insurance, AD&D and long-term disability benefits for employee coverage.
• Best-in-class voluntary insurance benefits.
• Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 4% contributed by the employee.
• Discretionary bonus programs.
• Employee assistance program (EAP) with 24/7 counseling services.
• Company-sponsored industry training and certifications.
• Up to 3 weeks of paid time off each year.
• Up to 12 paid holidays each year.