Maintenance Technician III

About the role

Tricon is an owner, operator and developer of single‑family rental homes in the U.S. and multi‑family apartments in Canada. The company’s culture focuses on enriching the lives of employees, residents, and local communities while delivering high‑quality rental housing through a technology‑enabled operating platform. The Maintenance Technician III performs a wide range of maintenance and repair tasks, with a focus on HVAC systems, plumbing, electrical work, and general repairs. This position is not on‑call, provides a company van that goes home nightly, and requires a valid driver’s license and an EPA 608 Type II or Universal certification.

Responsibilities

• Communicate clearly, compassionately, and with empathy when speaking with team members, residents, and vendors.
• Provide exceptional customer service to team members, residents, and vendors.
• Coordinate with the Assistant Maintenance Manager – Tech (AMM‑T) and/or Centralized Maintenance Coordinator (CMC) to prioritize daily tasks.
• Respond to and complete service requests in a professional and timely manner while maintaining a clean and safe work environment.
• Repair HVAC systems, including diagnosis, troubleshooting, cleaning, filter replacement, coil cleaning, condensate line clearing, component repair/replacement, refrigerant handling, electrical work, ductwork inspection and sealing, and resident education.
• Perform minor plumbing repairs such as faucet, sink, toilet, water heater, garbage disposal, and drain line maintenance.
• Repair or replace caulking, grout, crack fillers, and other finish materials as needed.
• Test for electrical current and troubleshoot minor electrical issues; replace outlets, switches, breakers, GFCI’s, 3‑way switches, light fixtures, ceiling fans, etc.
• Repair or replace doors, locksets, hinges, door stops, lockboxes, and other hardware.
• Repair or replace windows, screens, blinds, and perform related minor repairs.
• Repair or replace baseboards, casings, trim, quarter‑round, and other finish carpentry.
• Repair or replace cabinet doors, drawers, hinges, and other cabinetry components.
• Patch wall holes, texture, touch‑up paint, and perform minor painting tasks.
• Accurately complete timesheets and enter required data into work orders.
• Utilize technology (work‑order system, inventory tracking, company vehicles, laptops, iPads, iPhones) to drive productivity and continuous service improvement.

Qualifications

• Skilled in installation, troubleshooting, and repair of the items listed above.
• Experience leveraging technology (laptop, iPad, iPhone, etc.) for maintenance operations.
• Ability to work on‑call and overtime hours as needed.
• Effective written and verbal communication with team members, residents, and vendors.
• Commitment to safety and use of Personal Protective Equipment (PPE).
• EPA 608 Certification for refrigerant management (Type II or Universal required).
• High school diploma or GED.
• Minimum five years of maintenance or construction experience.
• Daily travel between properties; must possess a valid driver’s license.
• Ability to work in environmentally and physically challenging conditions.
• Ability to regularly lift objects weighing 50 lb or more.

Physical Demands

The role frequently requires sitting, talking, and hearing; regularly requires standing, moving, using hands to grasp, squeeze, and feel; reaching, pushing, pulling, twisting, reaching overhead, stooping, kneeling, squatting, bending, and crouching; climbing and descending stairs and ladders; and lifting, carrying, and moving up to 50 lb. Vision requirements include close, distance, and depth perception. When driving a company‑provided vehicle, coordination of hands, feet, vision, and hearing is necessary for safe operation.

Workplace Commitment

Tricon is committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, the company aims to positively impact its business and the communities it serves, fostering an environment where everyone can thrive.