Maintenance Technician III
About the role
At Hawthorne Residential Partners, we’re looking for dependable, motivated, and hands‑on maintenance professionals who take pride in creating clean, well‑maintained, and welcoming communities. We offer more than just a job; we offer a path to grow your skills, learn new trades, and build a career. You’ll work alongside a team who will support you, challenge you, and cheer you on every step of the way. Join a company where your work matters and your future is full of opportunity! Maintenance professionals play a vital role in creating an exceptional apartment community. As a Maintenance Technician III, you will be responsible for handling complex work orders, mentoring junior techs, and helping lead preventative maintenance efforts. You are expected to have your certification in HVAC, and experience in electrical, plumbing, appliance repair, and team leadership.
Responsibilities
- Diagnose and perform maintenance and repairs in a timely and professional manner.
- Assure all service requests are completed by Hawthorne standards.
- Repair and restore vacant apartments to make ready status in preparation for the next move‑in and per company standard.
- Assist with pool maintenance and cleaning.
- Complete preventative maintenance according to the guidelines outlined in company policy.
- Perform building and common area upkeep daily.
- Assist in keeping grounds neat and free of litter, debris, and pet waste.
- Maintain shop appearance to facilitate quick assessment of supply inventory.
- Provide leadership, training, and mentoring to the maintenance team.
- Promote good public relations with residents, co‑workers, and company staff.
- Through the LIVE IT culture, always display a friendly and courteous attitude towards prospects, residents, vendors, and other employees.
- Always maintain professionalism.
- Conduct on‑call emergency service rotation as scheduled.
- Follow safety guidelines in accordance with OSHA and company policy and standards.
- Complete special projects as needed.
Qualifications
- High School or GED equivalent
- Minimum of 3 years’ experience in apartment maintenance or a skilled trade such as HVAC, plumbing, or electrical
- Prior supervisory or lead technician experience strongly preferred
- Valid Driver's License
- EPA/HVAC Certification
- CPO Certification
- Positive Attitude: Brings pride and focus to technical challenges
- Willingness to Learn: Continues to grow while helping others succeed
- People Service & Customer‑Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community