Maintenance Technician III

About the role

This Maintenance Technician role is integral to meeting Balfour Beatty Communities’ objective of delivering quality communities people are proud to call home. The Maintenance Technician diagnoses maintenance issues, makes necessary repairs, and ensures all resident service requests and other community maintenance is completed in a timely manner to maintain the overall physical condition of the community and provide world-class service to our valued residents.

Maintenance Technician Job Family

Balfour Beatty Communities’ Maintenance Technician Job Family provides a structure around the maintenance function, creating levels around roles and responsibilities while attracting, retaining, and growing maintenance employees. Each level has its own requirements and a training plan to help employees achieve the next level. The Maintenance Job Family includes:

• Maintenance Trainee
• Maintenance Technician I
• Maintenance Technician II
• Maintenance Technician III

Responsibilities

• Oversee one or more assets and supervise general maintenance engineers and technicians
• Perform specific property maintenance responsibilities including general maintenance and orderliness of property, HVAC, mechanical, electrical, utilities and lighting systems (including inspections and repairs)
• Direct mechanics, technicians, and outside contractors on assigned projects
• Control inventory of parts and equipment
• Coordinate all maintenance-related and contractor activities
• Ensure the successful execution of all company safety and environmental policies and procedures
• Deliver the highest level of resident satisfaction through responsive, consistent, positive and professional interactions
• Work a rotating on-call schedule to provide 24/7 maintenance coverage

Requirements

• High school diploma or GED
• Minimum of 7 years of maintenance experience with no certifications, or 4 years’ experience with EPA 608 Universal certification required
• Approved designations or degree/license/certification(s) in at least one of the following: HVAC, Plumbing, Electrical, Appliance Repair Certification, or Carpentry
• Demonstrated strong customer service skills
• Advanced knowledge in at least one of the following disciplines: electrical, plumbing, HVAC, carpentry
• Ability to diagnose problems and implement repairs
• Ability to perform quality control on work and repairs completed
• Demonstrated ability to train on skilled trades
• Demonstrated strong written and verbal communication skills
• Strong time management skills
• Ability to provide guidance and training to less senior technicians
• Valid, state-issued driver’s license with a safe driving record
• Required training for Maintenance Technician III must be completed within 15 months of hire/promotion date

Physical Demands

• Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment
• Frequently stand, reach with hands and arms, climb ladders, balance, and stoop
• Sit and stand to do clerical work
• Regularly lift and move equipment and supplies up to 50–75 lbs

Work Conditions

• Work is performed in and outside a maintenance/machinery environment and in and outside residential properties
• Employee frequently interacts directly with residents, maintenance, and community staff during the workday

Benefits

• Discretionary bonuses
• Medical and Dental Insurance effective the 1st of the month following employment
• Health, Flexible Spending and Dependent Care Accounts
• Company-paid life insurance
• 401K plan with employer matching
• Robust Paid Time Off including sick, floating holidays, vacation, and personal days
• Two Volunteer Days per year
• Company-paid short-term and long-term disability and parental leave