Maintenance Technician III

At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.

About the Role

The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner.

Balfour Beatty Communities' (BBC) Maintenance Technician Job Family was established to provide a structure around the maintenance function at BBC. This new framework will create levels around roles and responsibilities, while also attracting, retaining, and growing our maintenance employees! Come grow with us! Each level has its own requirements as defined in the job description and has a training plan set in place to help you achieve the next level. The Maintenance Job Family has the following levels:

• Maintenance Trainee
• Maintenance Technician I
• Maintenance Technician II
• Maintenance Technician III

Responsibilities

• Oversees one or more assets and supervises general maintenance engineers and technicians.
• Performs specific property maintenance responsibilities, including, but not limited to general maintenance and orderliness of property HVAC, mechanical, electrical, utilities, and lighting systems, including inspections and repairs.
• Directs mechanics, technicians, and outside contractors on assigned projects.
• Controls inventory of parts and equipment.
• Coordinates all maintenance-related/contractor activities.
• Ensures the successful execution of all company safety and environmental policies and procedures.
• Delivers the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
• Works a rotating on-call schedule to provide 24/7 maintenance coverage.

Requirements

• High school diploma or GED graduate level.
• Minimum of 7 years of maintenance experience with no certifications or 4 years’ experience with EPA 608 Universal required.
• Approved designations or degree/license/certification(s) in at least one of the following: HVAC, Plumbing, Electrical, Appliance Repair Certification, or Carpentry.
• Demonstrated strong customer service skills.
• Advanced knowledge in at least one of the following disciplines: electrical, plumbing, HVAC, carpentry.
• Ability to diagnose problems and implement repairs.
• Ability to perform Quality Control on work and repairs completed.
• Demonstrated ability to train on skilled trades.
• Strong written and verbal communication skills.
• Strong time management skills.
• Ability to provide guidance and training to less senior technicians.
• Required training for Maintenance Tech III completed within 15 months of hire/promotion date.
• Valid, state-issued driver’s license with a safe driving record is required.

Physical Demands

• Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment.
• Frequently stand, reach with hands and arms, climb ladders, balance, and stoop.
• Sit and stand to do clerical work.
• Regularly lift and move equipment and supplies up to 50-75 lbs.

Work Conditions

• Work is performed in and outside a maintenance/machinery environment and in and outside residential properties.
• Employee frequently interacts directly with residents, maintenance, and communities’ staff during the workday.

Benefits

• Discretionary bonuses
• Medical and Dental Insurance (effective 1st of the month following employment)
• Health, Flexible Spending, and Dependent Care Accounts
• Company-paid life insurance
• 401K plan with employer matching
• Robust PTO to include sick, floating holidays, vacation, and personal days
• 2 Volunteer Days per year
• Company-paid short-term and long-term disability, parental leave
• And more!