Maintenance Technician II - Future Opportunities

Your Role on the Team

• Completing maintenance service requests across multiple trades
• Providing excellent customer service and promoting a quality living experience for all residents
• Demonstrating respect for resident’s home while performing required work
• Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs
• Completing the associated checklist for each visit within its respective mobile app platform
• Scheduling the next ProCare Maintenance Visit with the resident through the maintenance mobile app
• Informing residents about all maintenance topics by showing the webpage of Invitation Homes expectations
• Informing residents on the functional systems of their rental home
• Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention
• Using Technician-specific reports to find opportunities for improvement
• Performing repairs in vacant properties while they are on-the-market or during the turn process
• Using and caring for company-supplied tools, materials, and vehicles
• Proactively reviewing the next day’s appointments to ensure proper equipment, material, information, and allotted time is available
• Adhering to all Invitation Homes safety guidelines
• Performing other duties as assigned

Experience

• A high school diploma or equivalent
• 2-5+ years’ proven experience in residential repairs and maintenance, other building maintenance or related experience
• OSHA 10 certification (new hires will have up to 90 days to complete OSHA 10 certification if not already certified)
• EPA Certification: Type I, Type II, and/or EPA Universal
• HVAC Certification
• CPO certification (pool)
• Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual is a plus
• Comfortable using mobile devices (i.e. iPad and/or iPhone) and various mobile applications
• Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances
• Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law
• Ability to be at work on a regular and consistent basis including occasional weekends and holidays
• Ability to provide basic hand and power tools
• Ability to perform work that requires frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing
• Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned

Why Invitation Homes

• Competitive pay and annual bonus program for all associates
• Generous PTO including vacation accrual, sick time, volunteer time, and standard and floating holidays
• Health, dental, vision, and life insurance
• Long-term and short-term disability insurance
• Generous paid time off plans
• 401(k) with company matching contributions
• Awesome work environment with casual dress
• Team events and gatherings (Pre- and Post-Covid)
• Career growth paths and learning opportunities — we promote from within

Salary Range

• The salary range for this position is: $22.21 - $38.50, plus individuals may be eligible for an annual discretionary bonus.
• Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.

Compensation and Benefits

• Annual bonus program
• Health, dental, vision, and life insurance
• Long-term and short-term disability insurance
• Generous paid time off plans
• 401(k) with company matching contributions
• Awesome work environment with casual dress
• Team events and gatherings (Pre- and Post-Covid)