Maintenance Technician II at Vintage Raleigh West

About the role

Since 2004, Bluecore Residential has owned and managed over 10,000 units throughout the US, with $2 billion in assets under management. We've taken technology and transparency to an elevated level. We have no patience for bureaucratic red tape; our teams are empowered to solve problems and make decisions that are in the best interest of their asset. As a Maintenance Technician II, your mission will be to achieve Bluecore's standard for completing turns and assigned service requests. Our Maintenance Technician will focus on resident satisfaction and will be a key member of the service team.

Responsibilities

• Troubleshoot and make the necessary repairs to maintain the apartments which includes plumbing, electrical, appliances and general maintenance repairs
• Communicate with the Maintenance Supervisor daily and accurately record the status of service requests and make ready units, etc
• Achieve Bluecore's standard for completing make ready turns within 7 days
• Ensure the inventory of adequate parts and supplies are in stock and organized; Use supplies cost efficiently without jeopardizing quality
• Demonstrate urgency, professionalism, and thoroughness with every service requests and make ready
• Bring knowledge in all areas of maintenance while continually learning and growing your skill set
• Take accountability for the community's appearance and overall satisfaction of the residents
• Inspect and repair all areas of the community; Health and safety procedures are adhered to and preventative maintenance is being implemented
• Work as a team with the office staff to ensure overall resident satisfaction
• Learn how to accurately complete records in Yardi and commit to using Sparkle for as an inspection tool
• Embrace Bluecore's culture of empowerment and transparency by engaging in healthy debate with leadership (No Fear of Conflict) and sharing what is not working well (4WHAT) on a weekly basis

Skills

• You are a problem solver
• You have general maintenance knowledge and are eager to learn more
• You are driven and willing to learn from the Maintenance Supervisor
• You have an off the chart sense of urgency
• You are organized and have a plan for everyday
• You embrace change and the opportunity it brings
• You run on transparency and healthy debate (No Fear of Conflict); using your voice and follow through to make a difference
• You are passionate about customer service; you put yourself in the resident's shoes and act quickly and efficiently
• You see technology as a tool to help you do your job better
• You consider your residents an extended family and look forward to fulfilling work orders timely
• You know that teamwork is key in sustaining a winning property

Requirements

• You have experience as a Maintenance Technician or a Make Ready Technician
• You have worked at an apartment community; preferred.
• You have general maintenance knowledge.
• You are reliable and punctual.
• You have reliable transportation to perform all job duties

Benefits

• Paid Time Off- 120 hours PTO accrual stating upon hire.
• Floating Days- 2 floating days.
• Holiday Pay- 9.5 holidays.
• Paid Volunteer Hours-8 hours of paid volunteer time you can use throughout the year.
• Housing Discounts- 25% off rent available for all employees off any unit.
• Comprehensive Insurance Benefits- Medical PPO, HDHP, FSA, HSA with employer match, Dental, Vision, STD, & LTD.
• Retirement Plan- 401K with a 25% company match up to 6%.
• Travel & Personal Discounts- Company rate National/Enterprise rental cars for leisure travel, plus additional discounts with Verizon (18% discount) and Expedia (10% discount).
• Certification Reimbursement- Full reimbursement for approved industry related certifications, including CAM, CPO, EPA, and more!
• Performance Bonuses- Leasing, renewal, CNOI performance-based bonuses & more.
• Tech Forward & Transparent Culture- Innovative internal software to make your job easier!
• Property Empowerment- Operate your property without the regional bureaucratic constraints of a traditional property management company.
• Cultural Appeal- We run on transparency and healthy debate (No Fear of Conflict); you are encouraged to appeal and share what is not working well. Your voice truly matters!